1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 23.06.2026, 06:08:57 Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: No tags Created at: 19.06.2026, 08:54:45 Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    Error displaying an outgoing message with a "large" preview

    bug
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    0 Votes
    1 Posts
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    Author: NskWuukD Status: 🟢 Open ️ Tags: bug Created at: 22.04.2026, 11:07:11 Updated at: 23.04.2026, 10:23:23 Error Sending a message with a "large" preview is always displayed in a small format Required Required to fix the sending of "large" previews Level API Open on GitHub
  • G

    The selectedIndex and selectedId parameters do not work

    bug waba
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug, WABA Created at: 21.04.2026, 17:47:29 Updated at: 21.04.2026, 17:47:36 Error The selectedIndex and selectedId parameters in the templateButtonReplyMessage notification do not work on WABA Required The selectedIndex and selectedId parameters need to be fixed API Level Workaround Use the selectedDisplayText parameter to get button information Open on GitHub
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    Error: The `delivered` status is not displayed in the instance's journal methods

    bug waba
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 17.04.2026, 13:07:23 Updated at: 17.04.2026, 13:07:23 Error When a message is successfully delivered, an outgoing message notification with the delivered status is sent, but the delivered status is not displayed in the instance's journal methods Level API Workaround Use instance notifications to track the status of outgoing messages Open on GitHub
  • G

    Required to add a method for blocking

    enhancement
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    Author: kocherovv Status: 🟢 Open ️ Tags: enhancement Created at: 28.05.2024, 01:02:20 Updated at: 15.04.2026, 21:17:17 _ Required Required add a method for blocking Level API Open on GitHub
  • G

    Required to implement the ability to obtain a user’s online or offline status.

    enhancement
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    Author: PetrGreenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 14.04.2026, 16:05:03 Updated at: 14.04.2026, 16:06:36 Required Required to implement the ability to obtain a user’s online or offline status. Level API Open on GitHub
  • G

    Messages from Conversations are not being sent in the GHL integration

    bug
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    1 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 08.04.2026, 00:37:39 Updated at: 08.04.2026, 00:37:39 Error Messages from Conversations are not being sent in the GHL integration Required Fix message sending from Conversations in the GHL integration Level GHL Open on GitHub
  • G

    Error checking the checkWhatsapp account in the MS Excel file

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    Author: Smol2022 Status: 🟢 Open ️ Tags: No tags Created at: 03.04.2026, 20:26:58 Updated at: 03.04.2026, 20:26:58 Error When sending messages in an MS Excel file, an error appears when checking for a WhatsApp account Required It is required to fix the verification of the WhatsApp account in the MS Excel file Level API Workaround Disable the verification of the WhatsApp account in the MS Excel file when sending messages Open on GitHub
  • G

    Required to add Facebook and Instagram status downloads via Whatsapp

    enhancement
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    1 Posts
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    Author: Smol2022 Status: 🟢 Open ️ Tags: enhancement Created at: 17.02.2026, 14:19:59 Updated at: 30.03.2026, 21:48:20 Required Required to add Facebook and Instagram status downloads via Whatsapp Level API Open on GitHub
  • G

    It is required to process messages sent via broadcast lists

    enhancement
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    0 Votes
    1 Posts
    0 Views
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    Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 25.03.2026, 13:13:16 Updated at: 30.03.2026, 21:47:39 Required Process messages sent via WhatsApp broadcast lists. Level API Open on GitHub
  • G

    The message did not get into the outgoing queue

    bug
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    1 Posts
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 23.05.2025, 20:16:39 Updated at: 30.03.2026, 14:59:12 Error The message sending method returned the message ID, but the message did not get into the queue for sending. The message was not sent. The webhook with the failed status has not been sent. Level API Open on GitHub
  • G

    The message is sent without the quoted poll

    bug
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    1 Posts
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 25.02.2026, 15:00:50 Updated at: 24.03.2026, 12:00:01 Error Message sent without a quoted poll Required Required to fix the poll quotation Level API Open on GitHub
  • G

    When sending a message, FailedSendMessage is sent.

    bug
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    1 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: bug Created at: 03.03.2026, 00:56:30 Updated at: 24.03.2026, 11:58:38 Error When sending a message, FailedSendMessage is sent, the message is not delivered to the recipient Required Required to fix the FailedSendMessage error Level API Open on GitHub
  • G

    Required to add a base64 field to the getAvatar method response

    enhancement
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    1 Posts
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement Created at: 11.03.2026, 14:51:28 Updated at: 24.03.2026, 11:56:57 Required Required to add a base64 field to the getAvatar method response, which will return the user's avatar in base64 format. Level API Open on GitHub
  • G

    No delivered/read notification was sent.

    bug
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    1 Posts
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    Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: bug Created at: 13.03.2026, 13:12:43 Updated at: 24.03.2026, 11:56:40 Error The outgoing message was delivered correctly and read by the recipient, but no notifications about this were received on the instance. Level API Open on GitHub
  • G

    Required to fix missing outgoing message webhooks while status webhooks are present

    bug
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    1 Posts
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    Author: AidaGreenApi Status: 🟢 Open ️ Tags: bug Created at: 22.03.2026, 09:56:22 Updated at: 24.03.2026, 11:54:50 Required Status webhooks sent/delivered/read are received for the outgoing message, however the webhook with the message itself outgoingMessageReceived is not sent. Level API Open on GitHub
  • G

    No sound notifications when connecting to API

    bug documentation
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    Author: Smol2022 Status: 🟢 Open ️ Tags: bug, documentation Created at: 11.04.2023, 16:26:26 Updated at: 11.03.2026, 00:29:22 Error No sound notifications in WhatsApp on Android and iPhone, when connecting to the API Level API Workaround Enable the "Keep 'online' status" setting via Personal Cabinet (or "keepOnlineStatus": "yes" with SetSettings) on the instance and reboot the instance. Notifications start to arrive. Restarting the instance. If there are no notifications, restart the phone. Open on GitHub
  • G

    Error: outgoing message is being sent again

    bug waba
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 24.02.2026, 15:18:03 Updated at: 24.02.2026, 15:18:03 Error Outgoing message is being resent on the WABA instance Level API Workaround Contact GREEN-API technical support Open on GitHub
  • G

    Requred to add the "Website" field in the getContactInfo method

    enhancement
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    0 Votes
    1 Posts
    0 Views
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement Created at: 30.01.2026, 15:09:32 Updated at: 12.02.2026, 10:38:05 Required Requred to add the "Website" field in the getContactInfo method Level API Open on GitHub
  • G

    Required to fix receiving notifications about linked device inactivity

    bug
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    1 Posts
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 11.02.2026, 10:26:22 Updated at: 11.02.2026, 10:33:09 Required Required to fix receiving notifications about linked device inactivity Additional information <img width="339" height="117" alt="Image" src="https://github.com/user-attachments/assets/2c1179d2-8abe-4780-9e1e-b046a24b33c8" /> Level API Workaround Enable the keepOnlineStatus instance setting Wait for the setting to take effect Disable the keepOnlineStatus setting if necessary Open on GitHub
  • G

    Error sending message, message was not delivered

    bug
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    1 Posts
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    Author: vld101 Status: 🟢 Open ️ Tags: bug Created at: 20.01.2026, 16:20:00 Updated at: 28.01.2026, 10:16:12 Error The outgoing message was not delivered, but was logged with the status “sent”. Level API Workaround Write to support GREEN-API Open on GitHub