<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Issues]]></title><description><![CDATA[If you have a bug or an idea.]]></description><link>https://green-api.com/en/forum/category/5</link><generator>RSS for Node</generator><lastBuildDate>Mon, 13 Jul 2026 10:03:37 GMT</lastBuildDate><atom:link href="https://green-api.com/en/forum/category/5.rss" rel="self" type="application/rss+xml"/><pubDate>Wed, 24 Jun 2026 12:33:21 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Incorrect behavior when pasting via right-click]]></title><description><![CDATA[ Author: kolcfa
 Status: 🟢 Open
️ Tags: No tags
 Created at: 23.06.2026, 16:56:54
 Updated at: 23.06.2026, 17:00:34

Error
When trying to paste a message or file via the right-click context menu, nothing happens
Required
Fix the behavior when pasting via right-click
Level
Personal account
Workaround
Use paste via Ctrl + V Command + V

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/448/incorrect-behavior-when-pasting-via-right-click</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/448/incorrect-behavior-when-pasting-via-right-click</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:21 GMT</pubDate></item><item><title><![CDATA[Error: Messages are not sent from the outgoing queue]]></title><description><![CDATA[ Author: astashenkoj
 Status: 🟢 Open
️ Tags: bug
 Created at: 22.06.2026, 20:34:11
 Updated at: 22.06.2026, 20:34:11


Error
Messages stop being sent from the outgoing message queue
Required
Fix sending messages from the outgoing message queue
Level
API
Workaround
Contact GREEN-API technical support.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/447/error-messages-are-not-sent-from-the-outgoing-queue</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/447/error-messages-are-not-sent-from-the-outgoing-queue</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:20 GMT</pubDate></item><item><title><![CDATA[Message with nested quote is not displayed in logs]]></title><description><![CDATA[ Author: kolcfa
 Status: 🟢 Open
️ Tags: No tags
 Created at: 22.06.2026, 17:37:29
 Updated at: 22.06.2026, 18:00:12

Error
When sendFileByUrl or sendFileByUpload called with a quote to an already quoted message, the sent message may not appear in journals.
Required
Show messages in journals correctly.
Level
API
Workaround
Send messages without qoute.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/446/message-with-nested-quote-is-not-displayed-in-logs</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/446/message-with-nested-quote-is-not-displayed-in-logs</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:20 GMT</pubDate></item><item><title><![CDATA[جان]]></title><description><![CDATA[ Author: barakjan1172-ui
 Status: 🟢 Open
️ Tags: No tags
 Created at: 22.06.2026, 10:22:46
 Updated at: 22.06.2026, 10:22:46

No issue body

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/445/جان</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/445/جان</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:19 GMT</pubDate></item><item><title><![CDATA[Required to implement receiving the outgoingCallWebhook as a separate setting]]></title><description><![CDATA[ Author: icobra
 Status: 🟢 Open
️ Tags: No tags
 Created at: 18.06.2026, 18:50:28
 Updated at: 18.06.2026, 18:50:28

Требуется
Требуется реализовать получение outgoingCallWebhook без включения дополнительных настроек
Уровень
API
Required
Required to implement receiving the outgoingCallWebhook without enabling additional settings.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/444/required-to-implement-receiving-the-outgoingcallwebhook-as-a-separate-setting</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/444/required-to-implement-receiving-the-outgoingcallwebhook-as-a-separate-setting</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:18 GMT</pubDate></item><item><title><![CDATA[It is required to fix the getMessage and getChatHistory methods to ensure proper operation with Lid]]></title><description><![CDATA[ Author: Eladr-tech-support
 Status: 🟢 Open
️ Tags: No tags
 Created at: 15.06.2026, 12:23:05
 Updated at: 17.06.2026, 10:00:08

Required:
It is required to fix the getMessage and getChatHistory methods to ensure proper operation with Lid
Level:
API
Workaround:

Read Documentation - https://green-api.com/docs/faq/lid-important-differences/#recive-journals
Change the version on Empty in the personal account dashboard or via the setSettings method.
Restart the instance.
Perform a logout in the personal account dashboard or via the logout method.
Authorize the instance again and verify the chats in the personal account dashboard under the Chats tab.


Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/443/it-is-required-to-fix-the-getmessage-and-getchathistory-methods-to-ensure-proper-operation-with-lid</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/443/it-is-required-to-fix-the-getmessage-and-getchathistory-methods-to-ensure-proper-operation-with-lid</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:18 GMT</pubDate></item><item><title><![CDATA[Messages quoting WABA (Meta) messages may not be recieved]]></title><description><![CDATA[ Author: kolcfa
 Status: 🟢 Open
️ Tags: bug, WABA
 Created at: 16.06.2026, 15:47:15
 Updated at: 16.06.2026, 15:53:47

Messages quoting WABA messages may not be delivered
Error
In some cases, messages sent as a reply/quote to a WABA message may not be recieved on the recipient's side.
Required
It is required to fix the handling of quoted WABA messages.
Level
API
Workaround
There is currently no workaround. If this issue occurs, please contact technical support.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/442/messages-quoting-waba-meta-messages-may-not-be-recieved</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/442/messages-quoting-waba-meta-messages-may-not-be-recieved</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:17 GMT</pubDate></item><item><title><![CDATA[It is required to implement the configuration in GHL]]></title><description><![CDATA[ Author: Smol2022
 Status: 🟢 Open
️ Tags: No tags
 Created at: 15.06.2026, 20:27:51
 Updated at: 15.06.2026, 20:27:51


Required
It is required to implement the "Stop on response" setting in the GHL module
Level
GoHighLevel

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/441/it-is-required-to-implement-the-configuration-in-ghl</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/441/it-is-required-to-implement-the-configuration-in-ghl</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:17 GMT</pubDate></item><item><title><![CDATA[Required to implement receiving the incomingCallWebhook as a separate setting]]></title><description><![CDATA[ Author: PetrGreenAPI
 Status: 🟢 Open
️ Tags: No tags
 Created at: 09.06.2026, 17:06:31
 Updated at: 09.06.2026, 17:06:31

Требуется
Требуется реализовать получение incomingCallWebhook без включения дополнительных настроек
Уровень
API
Required
Requerd to implement receiving the incomingCallWebhook without enabling additional settings.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/440/required-to-implement-receiving-the-incomingcallwebhook-as-a-separate-setting</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/440/required-to-implement-receiving-the-incomingcallwebhook-as-a-separate-setting</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:16 GMT</pubDate></item><item><title><![CDATA[Long delay to update allowParticipantsSendMessages]]></title><description><![CDATA[ Author: hudcap
 Status: 🟢 Open
️ Tags: question
 Created at: 07.06.2026, 10:31:54
 Updated at: 08.06.2026, 22:28:51

When allowParticipantsSendMessages is changed from the app, it can take several minutes for it to update in GetGroupData. And if a message is sent, the status from the webhook is incorrect. If sending was just blocked, the message still claims it was "sent", and if sending was just allowed, it still says "forbidden"

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/439/long-delay-to-update-allowparticipantssendmessages</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/439/long-delay-to-update-allowparticipantssendmessages</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:15 GMT</pubDate></item><item><title><![CDATA[Required to fix the incorrect chatId in the first message sent to the chat]]></title><description><![CDATA[ Author: nostalgiaCode
 Status: 🟢 Open
️ Tags: No tags
 Created at: 15.05.2026, 09:29:55
 Updated at: 04.06.2026, 11:41:51

Required
Required to fix the incorrect chatId in the first message sent to the chat
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/438/required-to-fix-the-incorrect-chatid-in-the-first-message-sent-to-the-chat</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/438/required-to-fix-the-incorrect-chatid-in-the-first-message-sent-to-the-chat</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:15 GMT</pubDate></item><item><title><![CDATA[deleteStatus method does not delete the status]]></title><description><![CDATA[ Author: nostalgiaCode
 Status: 🟢 Open
️ Tags: bug
 Created at: 03.06.2026, 12:21:18
 Updated at: 04.06.2026, 10:20:09

Error
deleteStatus method returns a 200 status code but does not delete the status
Required
Required to fix the deleteStatus method
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/437/deletestatus-method-does-not-delete-the-status</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/437/deletestatus-method-does-not-delete-the-status</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:14 GMT</pubDate></item><item><title><![CDATA[A hidden number is written in notification fields and journals instead of the interlocutor&#x27;s name]]></title><description><![CDATA[ Author: AknurKh
 Status: 🟢 Open
️ Tags: bug
 Created at: 30.01.2026, 17:03:14
 Updated at: 04.06.2026, 09:22:24




Error
The values ​​of the chatName, senderName, and senderContactName fields are recorded incorrectly in webhooks and journals when receiving messages from some chats with hidden names.
Required
Required to fix the recording of the interlocutor's name in the chatName, senderName, and senderContactName fields.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/436/a-hidden-number-is-written-in-notification-fields-and-journals-instead-of-the-interlocutor-s-name</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/436/a-hidden-number-is-written-in-notification-fields-and-journals-instead-of-the-interlocutor-s-name</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:14 GMT</pubDate></item><item><title><![CDATA[Messages sent from a WABA(Meta) subscription account are stuck]]></title><description><![CDATA[ Author: AknurKh
 Status: 🟢 Open
️ Tags: bug
 Created at: 02.06.2026, 14:55:29
 Updated at: 02.06.2026, 17:05:22

--
Error
Messages sent from a WABA(Meta) subscription account are stuck
Required
Required to fix messages sending from a WABA(Meta) subscription account that are stuck.
Level
API
Workaround

Use an unsubscribed account


Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/435/messages-sent-from-a-waba-meta-subscription-account-are-stuck</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/435/messages-sent-from-a-waba-meta-subscription-account-are-stuck</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:13 GMT</pubDate></item><item><title><![CDATA[Some files may be sent incorrectly]]></title><description><![CDATA[ Author: kolcfa
 Status: 🟢 Open
️ Tags: bug
 Created at: 01.06.2026, 17:23:37
 Updated at: 02.06.2026, 17:05:16


Error
When sending files using the sendFileByUpload and sendFileByUrl methods, the file may be sent incorrectly.
Required
Required to fix sending files through the sendFileByUpload and sendFileByUrl methods.
Level
API
Workaround
If this issue occurs, try sending the file again after some time or contact technical support.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/434/some-files-may-be-sent-incorrectly</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/434/some-files-may-be-sent-incorrectly</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:12 GMT</pubDate></item><item><title><![CDATA[A message is not sent to the group after the participant has been added again]]></title><description><![CDATA[ Author: sandal-support-green-api
 Status: 🟢 Open
️ Tags: bug
 Created at: 01.06.2026, 13:38:59
 Updated at: 02.06.2026, 17:04:32


Error
Messages are not sent to the group chat when joining the group again after the user has left the group.
Required
It is required to send a message after the participant is added to the group again.
Level
API
Workaround
Instance reauthorization (disconnect the account from the instance and reauthorize the instance).

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/433/a-message-is-not-sent-to-the-group-after-the-participant-has-been-added-again</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/433/a-message-is-not-sent-to-the-group-after-the-participant-has-been-added-again</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:12 GMT</pubDate></item><item><title><![CDATA[It is required to fix the contact display in the GHL module]]></title><description><![CDATA[ Author: Eladr-tech-support
 Status: 🟢 Open
️ Tags: bug
 Created at: 01.06.2026, 19:11:35
 Updated at: 01.06.2026, 19:21:22

Error
In the GHL module, the contact name is displayed incorrectly
Required
It is required to fix the contact display in the GHL module
Level
Error

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/432/it-is-required-to-fix-the-contact-display-in-the-ghl-module</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/432/it-is-required-to-fix-the-contact-display-in-the-ghl-module</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:11 GMT</pubDate></item><item><title><![CDATA[The number should be displayed instead of lid when calling the LastIncomingCalls method]]></title><description><![CDATA[ Author: Eladr-tech-support
 Status: 🟢 Open
️ Tags: bug
 Created at: 29.05.2026, 18:24:00
 Updated at: 01.06.2026, 11:54:48

Error
When the LastIncomingCalls method is called, the chatid field displays the Lid
Required
The number should be displayed instead of  Lid when calling the LastIncomingCalls method
Level
API
Workaround
Contact support

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/431/the-number-should-be-displayed-instead-of-lid-when-calling-the-lastincomingcalls-method</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/431/the-number-should-be-displayed-instead-of-lid-when-calling-the-lastincomingcalls-method</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:10 GMT</pubDate></item><item><title><![CDATA[Requerd to fix message sending when a restriction is received.]]></title><description><![CDATA[ Author: PetrGreenAPI
 Status: 🟢 Open
️ Tags: bug
 Created at: 01.06.2026, 10:08:00
 Updated at: 01.06.2026, 11:54:40

Error
When a WhatsApp account is under a temporary restriction, messages sent to existing chats via WhatsApp Web are not actually delivered, but they are still recorded in the log with the Sent status.
Required
Message sending to existing chats via WhatsApp Web needs to be fixed when the account is under a temporary restriction.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/430/requerd-to-fix-message-sending-when-a-restriction-is-received.</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/430/requerd-to-fix-message-sending-when-a-restriction-is-received.</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:10 GMT</pubDate></item><item><title><![CDATA[Required to implement the ability to view reactions in journal methods]]></title><description><![CDATA[ Author: Eladr-tech-support
 Status: 🟢 Open
️ Tags: enhancement, WABA
 Created at: 01.06.2026, 11:33:46
 Updated at: 01.06.2026, 11:39:16

Required
It is required to implement the ability to view reactions in log methods on WABA instances
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/429/required-to-implement-the-ability-to-view-reactions-in-journal-methods</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/429/required-to-implement-the-ability-to-view-reactions-in-journal-methods</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:09 GMT</pubDate></item><item><title><![CDATA[Required to add support for advertising buttons]]></title><description><![CDATA[ Author: AknurKh
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 01.06.2026, 11:21:50
 Updated at: 01.06.2026, 11:32:20




Required
Required to add support for advertising buttons with the interactiveResponseMessage type.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/428/required-to-add-support-for-advertising-buttons</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/428/required-to-add-support-for-advertising-buttons</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:09 GMT</pubDate></item><item><title><![CDATA[Required to correct  &quot;All encryptions failed&quot; error while sending message]]></title><description><![CDATA[ Author: PetrGreenAPI
 Status: 🟢 Open
️ Tags: bug
 Created at: 27.05.2026, 11:04:16
 Updated at: 31.05.2026, 09:00:28

Error
The message sent from API was not successfully sent and returns the error "An error occurred while sending a message to the WhatsApp server."
Required
Required to correct sending message error
Level
API
Workaround
Reauthorize the instance:
1. Call the Logout method.
2. Scan the QR code again.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/427/required-to-correct-all-encryptions-failed-error-while-sending-message</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/427/required-to-correct-all-encryptions-failed-error-while-sending-message</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:08 GMT</pubDate></item><item><title><![CDATA[Messages are not sent from the queue]]></title><description><![CDATA[ Author: AknurKh
 Status: 🟢 Open
️ Tags: bug
 Created at: 29.05.2026, 11:15:57
 Updated at: 29.05.2026, 11:16:01




Error
Messages are successfully queued, but not sent from the queue
Required
Required to fix message sending
Level
API
Workaround
Contact support

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/426/messages-are-not-sent-from-the-queue</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/426/messages-are-not-sent-from-the-queue</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:07 GMT</pubDate></item><item><title><![CDATA[Error: &#96;readChat&#96; method does not read messages sent from API to a group]]></title><description><![CDATA[ Author: adunyt
 Status: 🟢 Open
️ Tags: bug
 Created at: 09.06.2025, 15:03:36
 Updated at: 28.05.2026, 20:51:44


Error.
When calling the readChat method for the entire chat, messages in the group sent from the API remain unread at the sender.
Error
API
Solution Workaround

Read message from another linked or primary device
Contact GREEN-API technical support


Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/425/error-readchat-method-does-not-read-messages-sent-from-api-to-a-group</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/425/error-readchat-method-does-not-read-messages-sent-from-api-to-a-group</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:07 GMT</pubDate></item><item><title><![CDATA[The display of survey responses in the user dashboard needs to be fixed]]></title><description><![CDATA[ Author: Eladr-tech-support
 Status: 🟢 Open
️ Tags: No tags
 Created at: 22.05.2026, 17:07:45
 Updated at: 28.05.2026, 10:23:58

Required:
The display of survey responses in the user dashboard needs to be fixed
Error:
Only the most recent survey response is displayed in the user dashboard
Level:
Personal cabinet

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/424/the-display-of-survey-responses-in-the-user-dashboard-needs-to-be-fixed</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/424/the-display-of-survey-responses-in-the-user-dashboard-needs-to-be-fixed</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:33:06 GMT</pubDate></item></channel></rss>