Author: kolcfa Status: 🟢 Open ️ Tags: bug, WABA Created at: 16.06.2026, 15:47:15 Updated at: 16.06.2026, 15:53:47 Messages quoting WABA messages may not be delivered Error In some cases, messages sent as a reply/quote to a WABA message may not be recieved on the recipient's side. Required It is required to fix the handling of quoted WABA messages. Level API Workaround There is currently no workaround. If this issue occurs, please contact technical support. Open on GitHub

Author: Eladr-tech-support Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 01.06.2026, 11:33:46 Updated at: 01.06.2026, 11:39:16 Required It is required to implement the ability to view reactions in log methods on WABA instances Level API Open on GitHub

Author: AidaGreenApi Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 25.05.2026, 10:25:52 Updated at: 25.05.2026, 10:43:08 Error Incoming messages do not contain information about the advertising link or campaign from which the client started the conversation. Required It is required to implement the transfer of information about the advertising link or source of the client's request in incoming messages. Level API Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 20.10.2025, 11:08:18 Updated at: 19.05.2026, 19:37:42 Error When a message receives the status "failed", the status "sent" remains in the WABA instance journals Level API Workaround Process "failed" message statuses via incoming instance notifications Open on GitHub

Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 27.02.2026, 16:58:57 Updated at: 27.04.2026, 15:00:58 Required Required to implement jpegThumbnail generation Level API Open on GitHub

Author: AknurKh Status: 🟢 Open ️ Tags: bug, WABA Created at: 21.04.2026, 17:47:29 Updated at: 21.04.2026, 17:47:36 Error The selectedIndex and selectedId parameters in the templateButtonReplyMessage notification do not work on WABA Required The selectedIndex and selectedId parameters need to be fixed API Level Workaround Use the selectedDisplayText parameter to get button information Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 17.04.2026, 13:07:23 Updated at: 17.04.2026, 13:07:23 Error When a message is successfully delivered, an outgoing message notification with the delivered status is sent, but the delivered status is not displayed in the instance's journal methods Level API Workaround Use instance notifications to track the status of outgoing messages Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 24.02.2026, 15:18:03 Updated at: 24.02.2026, 15:18:03 Error Outgoing message is being resent on the WABA instance Level API Workaround Contact GREEN-API technical support Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 23.01.2026, 12:49:54 Updated at: 23.01.2026, 13:00:17 Error The fileName field does not contain the original file name in incoming notifications. Level API Workaround Contact GREEN-API technical support Open on GitHub

Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug, WABA Created at: 15.09.2025, 17:58:42 Updated at: 20.01.2026, 17:43:09 Error: Incoming messages and sent message statuses were not received on WABA instances Required: Need to receive incoming messages and statuses of sent messages Level: API Workaround: Contact GREEN-API technical support. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 16.10.2025, 12:56:58 Updated at: 20.01.2026, 17:42:54 Required Required to support message quoting when sending outgoing messages from the WABA instance Level API Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 20.10.2025, 11:28:14 Updated at: 20.01.2026, 17:42:12 Required The content of the sent template must be displayed in the chats of the personal account on WABA instances Level Personal account Workaround Check the template ID and parameters used in the sent template by selecting “Message info” from the message drop-down menu or using journal methods Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 06.11.2025, 11:55:43 Updated at: 20.01.2026, 17:41:57 Required Required to implement the ability to use quick reply buttons in service messages on WABA instances. Level API Workaround Create and use a template with the UTILITY category within a 24-hour customer service window. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 14.11.2025, 14:16:02 Updated at: 20.01.2026, 17:41:48 Error Incoming messages with quotes from other messages are displayed as templateButtonsReplyMessage and an empty selectedDisplayText field on WABA instances. Level API Workaround Request the message again without quoting. Contact GREEN-API technical support. Open on GitHub

Author: AshLeigh-Fraxinus Status: 🟢 Open ️ Tags: WABA Created at: 05.12.2025, 18:02:03 Updated at: 20.01.2026, 17:41:33 Required Required to add methods getMessagesCount and getWebhooksCount for WABA instances Level API Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 16.12.2025, 10:11:49 Updated at: 20.01.2026, 17:41:20 Required Required to add display of unread messages in WABA chats. Level Personal account Workaround Use incoming notifications Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 24.12.2025, 15:02:04 Updated at: 20.01.2026, 17:41:11 Error Incoming messages quoting other incoming messages on WABA instances are not displayed in journal methods and notifications Level API Workaround Request the message again from the client without quoting. Contact GREEN-API technical support. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 20.01.2026, 17:38:34 Updated at: 20.01.2026, 17:38:34 Error Forwarded messages are not displayed on WABA instances in journal method responses and incoming notifications. Level API Workaround Request the message in its original format, without forwarding. Contact GREEN-API technical support. Open on GitHub