Required to implement the ability to use buttons in session messages
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Author: adunyt
Status: π’ Open
οΈ Tags: enhancement,WABA
Created at: 06.11.2025, 11:55:43
Updated at: 20.01.2026, 17:41:57
Required
Required to implement the ability to use quick reply buttons in service messages on WABA instances.Level
APIWorkaround
Create and use a template with the UTILITY category within a 24-hour customer service window.
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