Author: Smol2022 Status: 🟢 Open ️ Tags: No tags Created at: 03.04.2026, 20:26:58 Updated at: 03.04.2026, 20:26:58 Error When sending messages in an MS Excel file, an error appears when checking for a WhatsApp account Required It is required to fix the verification of the WhatsApp account in the MS Excel file Level API Workaround Disable the verification of the WhatsApp account in the MS Excel file when sending messages Open on GitHub

Author: Smol2022 Status: 🟢 Open ️ Tags: enhancement Created at: 17.02.2026, 14:19:59 Updated at: 30.03.2026, 21:48:20 Required Required to add Facebook and Instagram status downloads via Whatsapp Level API Open on GitHub

Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 25.03.2026, 13:13:16 Updated at: 30.03.2026, 21:47:39 Required Process messages sent via WhatsApp broadcast lists. Level API Open on GitHub

Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 23.05.2025, 20:16:39 Updated at: 30.03.2026, 14:59:12 Error The message sending method returned the message ID, but the message did not get into the queue for sending. The message was not sent. The webhook with the failed status has not been sent. Level API Open on GitHub

Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 25.02.2026, 15:00:50 Updated at: 24.03.2026, 12:00:01 Error Message sent without a quoted poll Required Required to fix the poll quotation Level API Open on GitHub

Author: perfeus Status: 🟢 Open ️ Tags: bug Created at: 03.03.2026, 00:56:30 Updated at: 24.03.2026, 11:58:38 Error When sending a message, FailedSendMessage is sent, the message is not delivered to the recipient Required Required to fix the FailedSendMessage error Level API Open on GitHub

Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement Created at: 11.03.2026, 14:51:28 Updated at: 24.03.2026, 11:56:57 Required Required to add a base64 field to the getAvatar method response, which will return the user's avatar in base64 format. Level API Open on GitHub

Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: bug Created at: 13.03.2026, 13:12:43 Updated at: 24.03.2026, 11:56:40 Error The outgoing message was delivered correctly and read by the recipient, but no notifications about this were received on the instance. Level API Open on GitHub

Author: AidaGreenApi Status: 🟢 Open ️ Tags: bug Created at: 22.03.2026, 09:56:22 Updated at: 24.03.2026, 11:54:50 Required Status webhooks sent/delivered/read are received for the outgoing message, however the webhook with the message itself outgoingMessageReceived is not sent. Level API Open on GitHub

Author: Smol2022 Status: 🟢 Open ️ Tags: bug, documentation Created at: 11.04.2023, 16:26:26 Updated at: 11.03.2026, 00:29:22 Error No sound notifications in WhatsApp on Android and iPhone, when connecting to the API Level API Workaround Enable the "Keep 'online' status" setting via Personal Cabinet (or "keepOnlineStatus": "yes" with SetSettings) on the instance and reboot the instance. Notifications start to arrive. Restarting the instance. If there are no notifications, restart the phone. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 24.02.2026, 15:18:03 Updated at: 24.02.2026, 15:18:03 Error Outgoing message is being resent on the WABA instance Level API Workaround Contact GREEN-API technical support Open on GitHub

Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement Created at: 30.01.2026, 15:09:32 Updated at: 12.02.2026, 10:38:05 Required Requred to add the "Website" field in the getContactInfo method Level API Open on GitHub

Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 11.02.2026, 10:26:22 Updated at: 11.02.2026, 10:33:09 Required Required to fix receiving notifications about linked device inactivity Additional information <img width="339" height="117" alt="Image" src="https://github.com/user-attachments/assets/2c1179d2-8abe-4780-9e1e-b046a24b33c8" /> Level API Workaround Enable the keepOnlineStatus instance setting Wait for the setting to take effect Disable the keepOnlineStatus setting if necessary Open on GitHub

Author: vld101 Status: 🟢 Open ️ Tags: bug Created at: 20.01.2026, 16:20:00 Updated at: 28.01.2026, 10:16:12 Error The outgoing message was not delivered, but was logged with the status “sent”. Level API Workaround Write to support GREEN-API Open on GitHub

Author: kulmaganbetov Status: 🟢 Open ️ Tags: bug Created at: 26.01.2026, 16:47:31 Updated at: 28.01.2026, 10:13:26 Error: When using the ForwardMessages method with an array of multiple messageIds, only one message is actually forwarded. The API response returns an array corresponding to the size of the input data, but all elements contain the same forwarded message ID. Required The ForwardMessages method needs to be corrected so that when an array of messageIds is passed, all specified messages are forwarded correctly, and the API response returns unique IDs for each forwarded message. Level: API Workaround Use sequential message forwarding: call the ForwardMessages method separately for each messageId. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement Created at: 27.01.2026, 11:28:31 Updated at: 27.01.2026, 11:28:31 Required Add a notification about the participant's approval by the administrator in the group Level API Open on GitHub

Author: astashenkoj Status: 🟢 Open ️ Tags: bug, help wanted Created at: 01.09.2024, 07:51:23 Updated at: 23.01.2026, 23:10:04 Error The incoming and outcoming messages was not recorded in the journal, no webhook notification was sent for an messages. Level API Workaround Reauthorize the instance to receive the lost messages. Write to support GREEN-API Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 23.01.2026, 12:49:54 Updated at: 23.01.2026, 13:00:17 Error The fileName field does not contain the original file name in incoming notifications. Level API Workaround Contact GREEN-API technical support Open on GitHub

Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug, WABA Created at: 15.09.2025, 17:58:42 Updated at: 20.01.2026, 17:43:09 Error: Incoming messages and sent message statuses were not received on WABA instances Required: Need to receive incoming messages and statuses of sent messages Level: API Workaround: Contact GREEN-API technical support. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 16.10.2025, 12:56:58 Updated at: 20.01.2026, 17:42:54 Required Required to support message quoting when sending outgoing messages from the WABA instance Level API Open on GitHub