1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 23.06.2026, 06:08:57 Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: No tags Created at: 19.06.2026, 08:54:45 Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    Error: ForwardMessages forwards only one message from the messageId array

    bug
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    Author: kulmaganbetov Status: 🟢 Open ️ Tags: bug Created at: 26.01.2026, 16:47:31 Updated at: 28.01.2026, 10:13:26 Error: When using the ForwardMessages method with an array of multiple messageIds, only one message is actually forwarded. The API response returns an array corresponding to the size of the input data, but all elements contain the same forwarded message ID. Required The ForwardMessages method needs to be corrected so that when an array of messageIds is passed, all specified messages are forwarded correctly, and the API response returns unique IDs for each forwarded message. Level: API Workaround Use sequential message forwarding: call the ForwardMessages method separately for each messageId. Open on GitHub
  • G

    Required add notification of participant approval in the group

    enhancement
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    Author: adunyt Status: 🟢 Open ️ Tags: enhancement Created at: 27.01.2026, 11:28:31 Updated at: 27.01.2026, 11:28:31 Required Add a notification about the participant's approval by the administrator in the group Level API Open on GitHub
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    Error receiving messages, мessages were not received

    bug help wanted
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug, help wanted Created at: 01.09.2024, 07:51:23 Updated at: 23.01.2026, 23:10:04 Error The incoming and outcoming messages was not recorded in the journal, no webhook notification was sent for an messages. Level API Workaround Reauthorize the instance to receive the lost messages. Write to support GREEN-API Open on GitHub
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    Error: incorrect file names in incoming notifications

    bug waba
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 23.01.2026, 12:49:54 Updated at: 23.01.2026, 13:00:17 Error The fileName field does not contain the original file name in incoming notifications. Level API Workaround Contact GREEN-API technical support Open on GitHub
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    Incoming messages and statuses for sent messages were not received

    bug waba
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    0 Votes
    1 Posts
    6 Views
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug, WABA Created at: 15.09.2025, 17:58:42 Updated at: 20.01.2026, 17:43:09 Error: Incoming messages and sent message statuses were not received on WABA instances Required: Need to receive incoming messages and statuses of sent messages Level: API Workaround: Contact GREEN-API technical support. Open on GitHub
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    Required to add the ability to quote a message when using WABA

    enhancement waba
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    Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 16.10.2025, 12:56:58 Updated at: 20.01.2026, 17:42:54 Required Required to support message quoting when sending outgoing messages from the WABA instance Level API Open on GitHub
  • G

    Required to display the content of the sent template in chats

    enhancement waba
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    Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 20.10.2025, 11:28:14 Updated at: 20.01.2026, 17:42:12 Required The content of the sent template must be displayed in the chats of the personal account on WABA instances Level Personal account Workaround Check the template ID and parameters used in the sent template by selecting “Message info” from the message drop-down menu or using journal methods Open on GitHub
  • G

    Required to implement the ability to use buttons in session messages

    enhancement waba
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 06.11.2025, 11:55:43 Updated at: 20.01.2026, 17:41:57 Required Required to implement the ability to use quick reply buttons in service messages on WABA instances. Level API Workaround Create and use a template with the UTILITY category within a 24-hour customer service window. Open on GitHub
  • G

    Error: incoming messages with quotes are displayed as `templateButtonsReplyMessage`

    bug waba
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 14.11.2025, 14:16:02 Updated at: 20.01.2026, 17:41:48 Error Incoming messages with quotes from other messages are displayed as templateButtonsReplyMessage and an empty selectedDisplayText field on WABA instances. Level API Workaround Request the message again without quoting. Contact GREEN-API technical support. Open on GitHub
  • G

    Required to add methods for getting the number of messages in the queue for WABA instances

    waba
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    1 Posts
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    Author: AshLeigh-Fraxinus Status: 🟢 Open ️ Tags: WABA Created at: 05.12.2025, 18:02:03 Updated at: 20.01.2026, 17:41:33 Required Required to add methods getMessagesCount and getWebhooksCount for WABA instances Level API Open on GitHub
  • G

    Required to add display of unread messages in WABA chats

    enhancement waba
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    1 Posts
    3 Views
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    Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 16.12.2025, 10:11:49 Updated at: 20.01.2026, 17:41:20 Required Required to add display of unread messages in WABA chats. Level Personal account Workaround Use incoming notifications Open on GitHub
  • G

    Error: incoming messages with quotes are not displayed

    bug waba
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 24.12.2025, 15:02:04 Updated at: 20.01.2026, 17:41:11 Error Incoming messages quoting other incoming messages on WABA instances are not displayed in journal methods and notifications Level API Workaround Request the message again from the client without quoting. Contact GREEN-API technical support. Open on GitHub
  • G

    Error: forwarded messages are not displayed

    bug waba
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 20.01.2026, 17:38:34 Updated at: 20.01.2026, 17:38:34 Error Forwarded messages are not displayed on WABA instances in journal method responses and incoming notifications. Level API Workaround Request the message in its original format, without forwarding. Contact GREEN-API technical support. Open on GitHub
  • G

    Error: LastOutgoingMessage method returns error 500

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 20.01.2026, 14:53:07 Updated at: 20.01.2026, 14:54:28 Error The LastOutgoingMessage method returns a 500 error on some instances. Level API Workaround Reauthorise the instance Contact GREEN-API technical support Open on GitHub
  • G

    Instance doesn't sent outgoing messages

    bug
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    1 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: bug Created at: 20.12.2025, 01:11:08 Updated at: 23.12.2025, 15:01:51 Error An instance authorized with a number registered in WABA does not send outgoing messages Level API Workaround Do not use the number registered in WABA to authorize the Green-API instance Open on GitHub
  • G

    Need to add "typing..." parameter when sending interactive buttons

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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: No tags Created at: 08.12.2025, 15:16:12 Updated at: 08.12.2025, 15:16:12 Required: It is necessary to add the "typing..." parameter when sending interactive buttons using the sendInteractiveButtons and sendInteractiveButtonsReply methods. Level: API Workaround: Before sending interactive buttons, execute the SendTyping method Open on GitHub
  • G

    getStatusStatistic method returns an empty array

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    1 Posts
    1 Views
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: No tags Created at: 05.12.2025, 12:42:50 Updated at: 05.12.2025, 12:43:58 Error The getStatusStatistic method returns an empty array [] after reauthorization and under certain other rare circumstances. Required Fix the behavior of the getStatusStatistic method. Level API Open on GitHub
  • G

    Incorrect display of mini-chats and the chat tab in the Personal Account

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    1 Posts
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    Author: alishershaumenov-svg Status: 🟢 Open ️ Tags: No tags Created at: 01.12.2025, 14:56:07 Updated at: 01.12.2025, 14:56:07 Error There's an issue displaying mini-chats and chats due to loading issues. Level Personal Account Workaround Stabilize the frontend and ensure correct display of mini-chats and chat tabs. Open on GitHub
  • G

    The instance is encountering a 404 error for API methods.

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    1 Posts
    11 Views
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    Author: alishershaumenov-svg Status: 🟢 Open ️ Tags: No tags Created at: 30.11.2025, 12:42:47 Updated at: 01.12.2025, 11:28:51 Error The instance is encountering a 404 error for API methods Level API Workaround Contact GREEN-API support Open on GitHub
  • G

    Incorrect display of instance statuses in the personal account

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    1 Posts
    0 Views
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    Author: alishershaumenov-svg Status: 🟢 Open ️ Tags: No tags Created at: 30.11.2025, 19:44:22 Updated at: 01.12.2025, 09:52:46 Error Problem displaying instance status when internet connection is lost Level Console Workaround Stabilize the Internet network and update your personal account page. Open on GitHub