1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    πŸ‘€ Author: astashenkoj πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 23.06.2026, 06:08:57 πŸ”„ Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    πŸ‘€ Author: perfeus πŸ“Š Status: 🟒 Open 🏷️ Tags: No tags πŸ“… Created at: 19.06.2026, 08:54:45 πŸ”„ Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    New instances are created in the expired status

    bug
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    0 Votes
    1 Posts
    29 Views
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    πŸ‘€ Author: PetrGreenAPI πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 22.04.2026, 10:04:08 πŸ”„ Updated at: 09.05.2026, 09:29:53 Error Newly created instances are created expired and do not change their status within an hour. Required Requerd to fix the β€œexpired” status error among new instances. Level API Workaround Write to support GREEN-API Open on GitHub
  • G

    Error: Messages cannot be sent to numbers in Cote d'Ivoire

    bug
    1
    0 Votes
    1 Posts
    29 Views
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    πŸ‘€ Author: astashenkoj πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 08.05.2026, 22:11:20 πŸ”„ Updated at: 08.05.2026, 22:13:30 Error When sending a message to Cote d'Ivoire numbers without specifying the operator code (as specified in the documentation), the request ends with the code 400 Validation Error. Required Fix sending messages to Cote d'Ivoire numbers Level API Workaround Find the number in the GetContacts method response, find the "lid" field, and send a message to the lead using the @lid prefix instead of @c.us Check a Cote d'Ivoire number without specifying the carrier code using the checkWhatsapp method, find the "lid" field in the method response, and send a message to the lead using the @lid prefix instead of @c.us Open on GitHub
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    Required to fix the display of quoted messages sent via the API on the iPhone

    bug
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    0 Votes
    1 Posts
    14 Views
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    πŸ‘€ Author: nostalgiaCode πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 29.04.2026, 17:36:22 πŸ”„ Updated at: 08.05.2026, 17:28:37 Required Fix the display of quoted messages sent via the API on the iPhone Error Quoted messages sent via the API are not displayed on the iPhone Level API Open on GitHub
  • G

    There is no file link in the incoming message

    bug
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    0 Votes
    1 Posts
    12 Views
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    πŸ‘€ Author: ArtyomKovl πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 30.04.2026, 14:25:06 πŸ”„ Updated at: 08.05.2026, 17:27:09 Error: An incoming message was received, but the file link is missing from the message body. The error is observed in the "disappearing messages" chat Level: API Workaround: Reauthorize the instance, get a link to the file using the DownloadFile method Open on GitHub
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    Required to correct the value of the chatId field for incoming group calls

    enhancement
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    0 Votes
    1 Posts
    15 Views
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    πŸ‘€ Author: perfeus πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 01.05.2026, 05:13:21 πŸ”„ Updated at: 08.05.2026, 17:21:48 Required Required to correct the value of the chatId field for incoming group calls. Level API Open on GitHub
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    The response in the SendFileByUpload method needs to be corrected

    bug
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    0 Votes
    1 Posts
    13 Views
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    πŸ‘€ Author: ArtyomKovl πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 04.05.2026, 13:33:02 πŸ”„ Updated at: 08.05.2026, 15:12:04 Error: When calling the sendFileByUpload method with a description longer than 1024 characters, the response returns the status code 500 Internal server error Required: The sendFileByUpload method response must return the correct status code and error description when sending a file with a description longer than 1024 characters. WhatsApp Web supports sending with descriptions up to 1024 characters Level: API Workaround: Send a file using the sendFileByUpload method with a description no longer than 1024 characters Open on GitHub
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    Inconsistent preview generation

    bug
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    0 Votes
    1 Posts
    29 Views
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    πŸ‘€ Author: kolcfa πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 07.05.2026, 18:00:50 πŸ”„ Updated at: 08.05.2026, 15:10:53 Error Previews for some links are generated incorrectly. Required Required to correct the generation of previews of some links Level API Workaround If this issue persists, please contact technical support. Open on GitHub
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    Duplicate messages in logs during synchronization

    bug
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    0 Votes
    1 Posts
    13 Views
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    πŸ‘€ Author: Eladr-tech-support πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 07.05.2026, 18:42:23 πŸ”„ Updated at: 08.05.2026, 15:08:21 Error Duplicate messages sent to a chat with yourself appear in the log during synchronization Required Needs to be corrected the issue where messages sent to a chat with oneself appear duplicated in the log during synchronization. Level API Open on GitHub
  • G

    Error sending message

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    0 Votes
    1 Posts
    12 Views
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    πŸ‘€ Author: Vldimir-greenAPI πŸ“Š Status: 🟒 Open 🏷️ Tags: No tags πŸ“… Created at: 13.02.2026, 16:41:45 πŸ”„ Updated at: 30.04.2026, 17:06:34 Error The outgoing message was not sent due to account restrictions, but was logged with the status "sent" Level API Workaround Write to support GREEN-API Open on GitHub
  • G

    Fix incorrect response of the sendFileByUpload method when called with an incorrect request body

    bug
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    0 Votes
    1 Posts
    13 Views
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    πŸ‘€ Author: sandal-support-green-api πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 29.04.2026, 15:43:54 πŸ”„ Updated at: 29.04.2026, 16:08:59 Error When the sendFileByUpload method is called with an incorrect request body, the 500 Internal server error status code is returned in the response. Required It is required to add data validation to the sendFileByUpload method so that the correct status code is returned in the response. Level API Workaround Execute the request according to the documentation. Open on GitHub
  • G

    Require to add a notification that a new user has joined the group.

    enhancement
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    0 Votes
    1 Posts
    26 Views
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    πŸ‘€ Author: PetrGreenAPI πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 25.04.2026, 20:10:30 πŸ”„ Updated at: 27.04.2026, 17:43:21 Required Required to add the ability to receive a webhook notification that a new user has joined the group. Level API Open on GitHub
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    An instance that was deleted a long time ago returns a 401 instead of a 400

    bug
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    0 Votes
    1 Posts
    19 Views
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    πŸ‘€ Author: nostalgiaCode πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 25.04.2026, 20:35:32 πŸ”„ Updated at: 27.04.2026, 17:41:32 Error An instance deleted in the previous month or earlier may return a 401 instead of a 400 "Instance is deleted" response. Required Required to fix method responses for deleted instances. Level API Open on GitHub
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    Required to generate a notification when group data changes

    enhancement
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    0 Votes
    1 Posts
    15 Views
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    πŸ‘€ Author: perfeus πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 09.12.2025, 07:13:34 πŸ”„ Updated at: 27.04.2026, 15:58:57 Required Required to generate a notification when group data changes (group name, owner, administrator, group member, etc.). Level API Workaround Call the getGroupData method after each changes data in the group. Open on GitHub
  • G

    Messages sent from a phone to group chats are not displayed

    bug
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    0 Votes
    1 Posts
    22 Views
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    πŸ‘€ Author: AshLeigh-Fraxinus πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 09.12.2025, 12:34:39 πŸ”„ Updated at: 27.04.2026, 15:08:08 Error Messages sent from phone to group chats are not displayed when the 'outgoingMessageWebhook' setting is enabled. Level API Open on GitHub
  • G

    It is required to send the caption field when sending documents from 1C processing.

    bug
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    0 Votes
    1 Posts
    11 Views
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    πŸ‘€ Author: Smol2022 πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 25.12.2025, 16:43:39 πŸ”„ Updated at: 27.04.2026, 15:06:18 Error When sending documents from 1C processing using the sendFileByUpload method, the text from the caption field does not arrive to the recipient. Level 1Π‘ Workaround Send a document using the SendFileByUrl method by uploading it to the repository using uploadFile Open on GitHub
  • G

    Error searching for instances using the status filter in your account

    bug
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    0 Votes
    1 Posts
    11 Views
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    πŸ‘€ Author: ArtyomKovl πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 08.01.2026, 18:35:26 πŸ”„ Updated at: 27.04.2026, 15:04:46 Error: When using filters in your personal account, not all instances are displayed, but only those specified on the page Level: Personal account Workaround: Display 500 instances per page Filter for each subsequent page Open on GitHub
  • G

    Required to implement jpegThumbnail generation

    enhancement waba
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    0 Votes
    1 Posts
    99 Views
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    πŸ‘€ Author: nostalgiaCode πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement, WABA πŸ“… Created at: 27.02.2026, 16:58:57 πŸ”„ Updated at: 27.04.2026, 15:00:58 Required Required to implement jpegThumbnail generation Level API Open on GitHub
  • G

    Required to support usernames

    enhancement
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    0 Votes
    1 Posts
    16 Views
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    πŸ‘€ Author: ArtyomKovl πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 15.04.2026, 20:29:58 πŸ”„ Updated at: 27.04.2026, 12:57:30 Required: Required to support usernames Level: API Open on GitHub
  • G

    Error receiving an incoming message from a Facebook or Instagram ad

    bug
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    0 Votes
    1 Posts
    15 Views
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    πŸ‘€ Author: NskWuukD πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 22.04.2026, 09:39:53 πŸ”„ Updated at: 27.04.2026, 12:56:39 Error An incoming message from an ad on Facebook or Instagram did not appear in the log, and the message webhook was not sent. Level API Workaround Reauthorize the instance to receive the lost messages. Write to support GREEN-API Open on GitHub
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    Required to implement a method to disable the instance status

    enhancement
    1
    0 Votes
    1 Posts
    10 Views
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    πŸ‘€ Author: AknurKh πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 23.04.2026, 10:27:22 πŸ”„ Updated at: 23.04.2026, 10:27:26 Required Required to implement a method to disable instance status Level API Open on GitHub