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Error receiving an incoming message from a Facebook or Instagram ad

Issues

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GreenApi_Admin
last edited by
Author: NskWuukD
Status: 🟢 Open
️ Tags: bug
Created at: 22.04.2026, 09:39:53
Updated at: 27.04.2026, 12:56:39

Error
An incoming message from an ad on Facebook or Instagram did not appear in the log, and the message webhook was not sent.

Level
API

Workaround
1. Reauthorize the instance to receive the lost messages.
2. Write to support GREEN-API
Open on GitHub
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