GREEN-API makes business communication with customers easier through the integration of messengers with CRM systems. The service has been operating for over 10 years, serves more than 50,000 clients in 48 countries, and processes over 100 million messages per month. In this article, we will look at the products available on the platform and how to navigate our website effectively.
Table of Contents
What We Offer
We offer a service that provides an API for integration with popular messengers. Our company develops solutions for integrating CRM with WhatsApp, Telegram, and more, helping to automate workflows, save on messaging costs, and get closer to customers.
Key figures:
10+ years on the market
50,000+ clients
48+ countries of presence
100 million+ messages per month
300+ partners
GREEN-API Products
GREEN-API: WhatsApp
An API for WhatsApp that allows you to send and receive messages, images, video, audio, documents, contacts, geolocation, and links via a REST API based on HTTPS.
Capabilities:
Sending and receiving text, video, audio, images, documents
Working with groups and retrieving contact avatars
Checking whether a client’s number has WhatsApp
Integration with CRM systems
GREEN-API: Telegram
An API for Telegram that allows you to send and receive messages, media files up to 100 MB, supports groups and an unlimited number of messages. Suitable for creating chatbots and automating communications in Telegram.
GREEN-API: WABA
A product for working with the official WhatsApp Business API (WABA). Designed for companies that need full integration with WhatsApp’s business infrastructure.
GREEN-API: GPT
Integration with GPT models to create intelligent chatbots and AI assistants that can automatically answer customer questions.
Website Navigation
Home Page
The home page is the entry point for all visitors. It presents basic information about the service, key advantages, and buttons for quick access to the main sections.
Main elements:
“Log In” button — in the upper right corner to enter the Console
Product description — brief information about GREEN-API’s capabilities
Quick access buttons — to documentation, pricing, and registration
Documentation Section
Documentation is a key section for developers and integrators. It contains all technical materials for working with the API.
Documentation subsections:
Before you start — what you need to know before starting integration
API method debugging — API collections that make integration easy
API documentation — full list of methods and their descriptions
For partners — description of partner methods
SDKs and libraries — ready-made solutions for Python, JavaScript, Go, 1C, and other languages
Integrations — recommendations and examples of integrations
Pricing Section
A page with information about the cost of services. GREEN-API offers several pricing plans.
Free “Developer” plan:
3 chats per month
100 WhatsApp availability checks
Unlimited number of messages
Sending and receiving all types of media
“Business” plan:
Unlimited number of chats
30,000 WhatsApp availability checks per month
Sending and receiving all types of media
Unlimited work with groups
We also have individual plans for partners and a plan for chatbots. For more details, see the “Pricing” section or ask our support team.
“Articles” and “Blog” Sections
These sections are a source of current news about messengers (WhatsApp, Telegram), platform updates, and practical integration cases. They publish articles about new features, releases, and technical work.
“Technical Support” Section
At the bottom of the page, various ways to contact our technical support are always available. GREEN-API provides three-tier support 24/7/365.
A GREEN-API mobile app for Android is also available, which allows you to manage your account and instance settings, with all the capabilities of the Console.
Console
The Console is the central element for managing the service. It is available at console.green-api.com.
Instances — creating, configuring, and managing instances (connections to messengers). Here you can authorize an instance, view its status, get access parameters, and delete instances.
Chats — viewing and sending messages through connected instances. Allows you to manage dialogues without the need for third-party programs.
API — quick access to API methods for debugging requests. Here you can also test methods and view request examples.
Balance — managing funds: topping up and viewing the current balance.
Purchases — history of purchased plans and services.
Organizations — managing organizations (if you work on behalf of a company).
Integrations — ready-made scenarios and templates for integration with CRM, CMS, and other services. Here you can configure webhooks, connect third-party applications, and automate processes.
Profile — personal account settings: changing country, login methods, account management.
Training — useful materials for self-study from our partners: video tutorials, articles, instructions, and cases on working with GREEN-API. Currently, this section is under development.
Each section is intuitive and allows you to manage all aspects of working with the service from a single interface.
How to Get Started
To quickly start with GREEN-API, follow these steps:
Install the chosen messenger on your phone
Register in the Console
Create and authorize an instance
Get access parameters — apiUrl, idInstance, apiTokenInstance
Start integration — use the documentation and SDK
For debugging requests, you can use the Postman collection available in the documentation.
Conclusion
GREEN-API is a complete ecosystem for automating business communications through messengers. The platform offers products for WhatsApp, Telegram, and WABA, as well as various integrations, including with GPT. Website navigation is intuitive: documentation will help developers, pricing will help you decide on a budget, and the Console will let you manage all instances from a single interface.
For consultation or assistance with integration, please contact our technical support.