Buttons are not delivered to the mobile app
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Author: EscHelpNew
Status: π’ Open
οΈ Tags: bug,documentation
Created at: 24.03.2023, 15:15:49
Updated at: 29.01.2024, 14:14:47
Error
When using the SendButtons, SendListMessage, SendTemplateButtons methods, messages may not be displayed in the mobile application. The ability to send messages with buttons is implemented by us in a low-level way. The official WhatsApp-Web client does not provide the functionality of sending buttons. For the most part, restoring the buttons is not up to us, WhatsApp does.Level
APIWorkaround
We recommend that you always duplicate buttons with regular messages or not use buttons at all.
Use numbers to determine choice.Choose an action:
1 - action 1
2 - action 2
3 - action 3
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