Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 20.10.2025, 11:28:14 Updated at: 20.01.2026, 17:42:12 Required The content of the sent template must be displayed in the chats of the personal account on WABA instances Level Personal account Workaround Check the template ID and parameters used in the sent template by selecting “Message info” from the message drop-down menu or using journal methods Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 06.11.2025, 11:55:43 Updated at: 20.01.2026, 17:41:57 Required Required to implement the ability to use quick reply buttons in service messages on WABA instances. Level API Workaround Create and use a template with the UTILITY category within a 24-hour customer service window. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 14.11.2025, 14:16:02 Updated at: 20.01.2026, 17:41:48 Error Incoming messages with quotes from other messages are displayed as templateButtonsReplyMessage and an empty selectedDisplayText field on WABA instances. Level API Workaround Request the message again without quoting. Contact GREEN-API technical support. Open on GitHub

Author: AshLeigh-Fraxinus Status: 🟢 Open ️ Tags: WABA Created at: 05.12.2025, 18:02:03 Updated at: 20.01.2026, 17:41:33 Required Required to add methods getMessagesCount and getWebhooksCount for WABA instances Level API Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 16.12.2025, 10:11:49 Updated at: 20.01.2026, 17:41:20 Required Required to add display of unread messages in WABA chats. Level Personal account Workaround Use incoming notifications Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 24.12.2025, 15:02:04 Updated at: 20.01.2026, 17:41:11 Error Incoming messages quoting other incoming messages on WABA instances are not displayed in journal methods and notifications Level API Workaround Request the message again from the client without quoting. Contact GREEN-API technical support. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 20.01.2026, 17:38:34 Updated at: 20.01.2026, 17:38:34 Error Forwarded messages are not displayed on WABA instances in journal method responses and incoming notifications. Level API Workaround Request the message in its original format, without forwarding. Contact GREEN-API technical support. Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 20.01.2026, 14:53:07 Updated at: 20.01.2026, 14:54:28 Error The LastOutgoingMessage method returns a 500 error on some instances. Level API Workaround Reauthorise the instance Contact GREEN-API technical support Open on GitHub

Author: perfeus Status: 🟢 Open ️ Tags: bug Created at: 20.12.2025, 01:11:08 Updated at: 23.12.2025, 15:01:51 Error An instance authorized with a number registered in WABA does not send outgoing messages Level API Workaround Do not use the number registered in WABA to authorize the Green-API instance Open on GitHub

Author: ArtyomKovl Status: 🟢 Open ️ Tags: No tags Created at: 08.12.2025, 15:16:12 Updated at: 08.12.2025, 15:16:12 Required: It is necessary to add the "typing..." parameter when sending interactive buttons using the sendInteractiveButtons and sendInteractiveButtonsReply methods. Level: API Workaround: Before sending interactive buttons, execute the SendTyping method Open on GitHub

Author: nostalgiaCode Status: 🟢 Open ️ Tags: No tags Created at: 05.12.2025, 12:42:50 Updated at: 05.12.2025, 12:43:58 Error The getStatusStatistic method returns an empty array [] after reauthorization and under certain other rare circumstances. Required Fix the behavior of the getStatusStatistic method. Level API Open on GitHub

Author: alishershaumenov-svg Status: 🟢 Open ️ Tags: No tags Created at: 01.12.2025, 14:56:07 Updated at: 01.12.2025, 14:56:07 Error There's an issue displaying mini-chats and chats due to loading issues. Level Personal Account Workaround Stabilize the frontend and ensure correct display of mini-chats and chat tabs. Open on GitHub

Author: alishershaumenov-svg Status: 🟢 Open ️ Tags: No tags Created at: 30.11.2025, 12:42:47 Updated at: 01.12.2025, 11:28:51 Error The instance is encountering a 404 error for API methods Level API Workaround Contact GREEN-API support Open on GitHub

Author: alishershaumenov-svg Status: 🟢 Open ️ Tags: No tags Created at: 30.11.2025, 19:44:22 Updated at: 01.12.2025, 09:52:46 Error Problem displaying instance status when internet connection is lost Level Console Workaround Stabilize the Internet network and update your personal account page. Open on GitHub

Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: No tags Created at: 29.11.2025, 14:01:05 Updated at: 01.12.2025, 09:43:09 Error In an incoming message that quotes a message with a media file, the link to the media is missing in the downloadUrl field Level API Workaround Get the media link using the downloadFile method by using the ID of the quoted message from the stanzaId field Open on GitHub

Author: astashenkoj Status: 🟢 Open ️ Tags: enhancement Created at: 22.11.2025, 02:14:59 Updated at: 01.12.2025, 09:42:17 Required Required to create a method to delete a group avatar. Level API Workaround Delete a group avatar in WhatsAppф application. Open on GitHub

Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 20.11.2025, 13:22:18 Updated at: 28.11.2025, 10:59:35 Required Required to implement the ability to mark chats as unread Level API Open on GitHub

Author: Smol2022 Status: 🟢 Open ️ Tags: No tags Created at: 25.11.2025, 20:56:15 Updated at: 25.11.2025, 20:56:15 Error Incoming messages are not displayed and there are no notifications from the Woki service. Level API Open on GitHub

Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 16.11.2025, 16:31:13 Updated at: 24.11.2025, 11:35:25 Required Required to fix an error in which the sent story does not reach some recipients. Level API Workaround Reauthorize all connected devices on the main device Contact GREEN-API technical support Open on GitHub

Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 20.11.2025, 10:27:51 Updated at: 20.11.2025, 10:27:51 Error The message is displayed in journal methods by unique account ID, not by phone number Level API Workaround Reauthorize the instance Contact GREEN-API technical support Open on GitHub