1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 23.06.2026, 06:08:57 Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: No tags Created at: 19.06.2026, 08:54:45 Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    Required to add support for advertising buttons

    enhancement
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    1 Posts
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    Author: AknurKh Status: 🟢 Open ️ Tags: enhancement Created at: 01.06.2026, 11:21:50 Updated at: 01.06.2026, 11:32:20 Required Required to add support for advertising buttons with the interactiveResponseMessage type. Level API Open on GitHub
  • G

    Required to correct "All encryptions failed" error while sending message

    bug
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    1 Posts
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    Author: PetrGreenAPI Status: 🟢 Open ️ Tags: bug Created at: 27.05.2026, 11:04:16 Updated at: 31.05.2026, 09:00:28 Error The message sent from API was not successfully sent and returns the error "An error occurred while sending a message to the WhatsApp server." Required Required to correct sending message error Level API Workaround Reauthorize the instance: 1. Call the Logout method. 2. Scan the QR code again. Open on GitHub
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    Messages are not sent from the queue

    bug
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 29.05.2026, 11:15:57 Updated at: 29.05.2026, 11:16:01 Error Messages are successfully queued, but not sent from the queue Required Required to fix message sending Level API Workaround Contact support Open on GitHub
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    Error: `readChat` method does not read messages sent from API to a group

    bug
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 09.06.2025, 15:03:36 Updated at: 28.05.2026, 20:51:44 Error. When calling the readChat method for the entire chat, messages in the group sent from the API remain unread at the sender. Error API Solution Workaround Read message from another linked or primary device Contact GREEN-API technical support Open on GitHub
  • G

    The display of survey responses in the user dashboard needs to be fixed

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    Author: Eladr-tech-support Status: 🟢 Open ️ Tags: No tags Created at: 22.05.2026, 17:07:45 Updated at: 28.05.2026, 10:23:58 Required: The display of survey responses in the user dashboard needs to be fixed Error: Only the most recent survey response is displayed in the user dashboard Level: Personal cabinet Open on GitHub
  • G

    QR code may not be generated after logout

    bug
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    1 Posts
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    Author: kolcfa Status: 🟢 Open ️ Tags: bug Created at: 27.05.2026, 15:15:48 Updated at: 28.05.2026, 10:23:12 Error After account logout, the QR code may temporarily not be generated. Required Required to fix QR code generation after account logout. Level API Workaround Wait for some time and try to get the QR code again later. Open on GitHub
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    The readChat method does not mark messages in the group as read

    bug
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    Author: sandal-support-green-api Status: 🟢 Open ️ Tags: bug Created at: 27.05.2026, 18:21:16 Updated at: 28.05.2026, 10:23:07 Error The readChat method does not mark messages in the group as read. Required Required to fix the readChat method Level API Workaround If you encounter a problem, contact the GREEN-API technical support. Open on GitHub
  • G

    It is required to implement the ability to receive information about the advertising link

    enhancement waba
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    Author: AidaGreenApi Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 25.05.2026, 10:25:52 Updated at: 25.05.2026, 10:43:08 Error Incoming messages do not contain information about the advertising link or campaign from which the client started the conversation. Required It is required to implement the transfer of information about the advertising link or source of the client's request in incoming messages. Level API Open on GitHub
  • G

    Methods for working with labels are required

    enhancement help wanted
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    1 Posts
    3 Views
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    Author: Smol2022 Status: 🟢 Open ️ Tags: enhancement, help wanted Created at: 14.06.2024, 21:37:11 Updated at: 22.05.2026, 18:16:41 Required Methods for working with labels are required Level API Open on GitHub
  • G

    Requerd to implement a notification about the ongoing data clearing

    enhancement
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    1 Posts
    1 Views
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    Author: PetrGreenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 19.05.2026, 10:38:34 Updated at: 22.05.2026, 16:08:55 Required: Requerd to implement a notification about the ongoing data clearing for the getWASettings method Level: API Open on GitHub
  • G

    Media messages are not written correctly to the GetChatHistory method.

    bug
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 21.05.2026, 15:51:52 Updated at: 21.05.2026, 15:52:00 Error Incoming and non-API media messages are not correctly written to the GetChatHistory method Required Required to fix the media message writing to the GetChatHistory method Level API Workaround Check the message using the LastIncomingMessages and LastOutgoingMessages methods Open on GitHub
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    Required to correct the entry in the journal methods for the failed message

    bug waba
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 20.10.2025, 11:08:18 Updated at: 19.05.2026, 19:37:42 Error When a message receives the status "failed", the status "sent" remains in the WABA instance journals Level API Workaround Process "failed" message statuses via incoming instance notifications Open on GitHub
  • G

    Long message sending limitation in personal account chats

    enhancement
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    0 Votes
    1 Posts
    0 Views
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    Author: kolcfa Status: 🟢 Open ️ Tags: enhancement Created at: 18.05.2026, 16:22:27 Updated at: 19.05.2026, 09:25:25 Error Long messages may be truncated when sent from personal account chats. Required Required to fix sending large messages in personal account chats. Level Personal account Workaround To send large messages correctly, use the sendMessage method. Open on GitHub
  • G

    Error: No messages were received

    bug
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    1 Posts
    1 Views
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 16.05.2026, 01:21:31 Updated at: 16.05.2026, 01:21:31 Error The incoming message was not recorded in the journal on the instance, no webhook notification was sent for a message. Level API Workaround Reauthorize the instance to receive the lost messages. Write to support GREEN-API Open on GitHub
  • G

    It’s required to fix message sending from GHL

    bug
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    1 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 15.05.2026, 22:10:50 Updated at: 15.05.2026, 22:10:50 Error Messages are not sent using workflow actions in GoHighLevel Required It’s required to fix message sending to GoHighLevel using workflow actions Level GoHighLevel Workaround Don't use workflow actions Open on GitHub
  • G

    Incorrect caller number detection in call notifications

    bug
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    1 Posts
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    Author: kolcfa Status: 🟢 Open ️ Tags: bug Created at: 13.05.2026, 13:22:05 Updated at: 14.05.2026, 17:00:12 Error The caller number in call notifications may be identified incorrectly. In some scenarios, the recipient number is displayed instead of the caller number. Required Required to fix the caller number in call notifications. Level API Workaround If this issue occurs, please contact technical support. Open on GitHub
  • G

    Required to fix the loss of editedMessages sent from the mobile app

    bug
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    0 Votes
    1 Posts
    0 Views
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 11.05.2026, 17:26:17 Updated at: 14.05.2026, 17:00:00 Required Required to fix the loss of editedMessages sent from the mobile app Error Message edits from the mobile app are not being sent to the API Level API Open on GitHub
  • G

    Required to display reactions in the "Chats" section of the console

    enhancement
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    0 Votes
    1 Posts
    0 Views
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: enhancement Created at: 09.05.2026, 20:44:58 Updated at: 14.05.2026, 16:59:47 Required: Required to display reactions in the "Chats" section of the console Level: API Open on GitHub
  • G

    Messages are not sent to the group with the error NotInGroup

    bug
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    1 Posts
    1 Views
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 13.05.2025, 10:12:40 Updated at: 14.05.2026, 12:35:07 Error Messages are not sent to a group in which a member is a member, with a description of the NotInGroup error when WhatsApp is unavailable or because limitations from WhatsApp servers (rate-overlimit) Required Required to send a message after WhatsApp servers are available Level API Workaround Call the getGroupData method to check if you are in a group Resend the message to the group later Open on GitHub
  • G

    The CreateGroup method returns a 500 response but creates the group

    bug
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    1 Posts
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 13.05.2026, 15:50:08 Updated at: 13.05.2026, 15:50:13 Error The CreateGroup method responds with code 500, but creates the group even though it receives a restriction from WhatsApp. Required Required to fix the behavior of creating groups using the CreateGroup method even though it receives a restriction from WhatsApp. Level API Workaround After calling the CreateGroup method, check for the presence of a chat using the GetContacts method or on the phone/web version of WhatsApp. Open on GitHub