1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 23.06.2026, 06:08:57 Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: No tags Created at: 19.06.2026, 08:54:45 Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    Error receiving messages

    bug
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    0 Votes
    1 Posts
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug Created at: 01.04.2024, 19:05:32 Updated at: 23.07.2025, 12:51:09 Error: When receiving a file in a group chat, there is no webhook, in the log according to the message there is a marker {{SWE999}} Level: API Open on GitHub
  • G

    Need to delete messages in group chats

    enhancement help wanted
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    Author: EscHelpNew Status: 🟢 Open ️ Tags: enhancement, help wanted Created at: 31.05.2023, 09:33:37 Updated at: 20.07.2025, 19:56:30 Required It is required to implement the deletion of messages in group chats (under the administrator). Level API Open on GitHub
  • G

    Error: QR code is not displayed in the browser when page translation is enabled

    bug
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 14.07.2025, 12:15:38 Updated at: 17.07.2025, 09:48:44 Error When translation is enabled on the qr.green-api.com page while getting QR code after clicking on the Get QR button, the page becomes blank. Level Personal Account Workaround Do not use page translation during instance authorization Open on GitHub
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    GetContacts method returns an incomplete list of contacts

    bug help wanted
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    1 Posts
    4 Views
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug, help wanted Created at: 07.10.2024, 21:09:54 Updated at: 11.07.2025, 11:30:12 Error getContacts method returns an incomplete list of contacts Level API Workaround Logout the instance using the logut method or through your personal account and scan the QR code again. Write to GREEN-API support Open on GitHub
  • G

    updateGroupName method does not change the community name

    enhancement
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    0 Votes
    1 Posts
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement Created at: 06.07.2025, 20:47:43 Updated at: 08.07.2025, 00:06:47 Error The updateGroupName method does not change the community name. Required Required to add the functional to change the community name to the updateGroupName method. Level API Open on GitHub
  • G

    Required to add the participant's name to the response of the GetGroupData method

    enhancement
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: enhancement Created at: 04.07.2025, 12:38:17 Updated at: 04.07.2025, 12:38:17 Required Required to add member names in the response of the GetGroupData method Level API Workaround Use GetContacts method to get names Open on GitHub
  • G

    Logout was not performed correctly

    bug
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    1 Posts
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug Created at: 09.05.2025, 21:52:29 Updated at: 25.06.2025, 17:43:41 Error: When logging out of a heavy account, the message history was not cleared correctly. Required: It is necessary to correctly log out the instance and clear the history. Level: API Solution: When logging out of a heavy account, we recommend waiting before connecting another number. In case of incorrect authorization, log out again and re-authorize the new device. Open on GitHub
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    Validation of chatId field does not work in sendFileByUrl method

    bug
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    1 Posts
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 02.06.2025, 15:32:32 Updated at: 25.06.2025, 17:37:16 -- Error The validation of the chatId field in the sendFileByUrl method does not work Required Required to fix the validation of the chatId field in the sendFileByUrl method Level API Open on GitHub
  • G

    Required to add the ability to get a list of common groups with contacts

    enhancement
    1
    0 Votes
    1 Posts
    3 Views
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    Author: astashenkoj Status: 🟢 Open ️ Tags: enhancement Created at: 19.06.2025, 04:04:48 Updated at: 25.06.2025, 17:33:44 Required Required to add the ability to get a list of common groups with contacts as in WhatsApp Web. Level API Open on GitHub
  • G

    Error sending messages with buttons to a non-existent number

    bug
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    1 Posts
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 21.06.2025, 15:53:22 Updated at: 25.06.2025, 17:33:06 Error Sending messages with buttons to a non-existent number suspends sending the next messages from the queue for ~15 minutes. Level API Workaround Verify the existence of a WhatsApp account to the recipient's number before sending using the CheckWhatsapp method Open on GitHub
  • G

    Error getting the contact name

    bug
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    1 Posts
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 07.05.2025, 19:14:52 Updated at: 20.06.2025, 16:28:41 Required The error of getting the contact name needs to be fixed. The "name" and "ContactName" fields in the getContacts and getContactInfo methods remain empty. The contact's name is not sent in webhooks. Level API A workaround Contact GREEN-API technical support Open on GitHub
  • G

    Error: Incoming stories are displayed as an incoming message

    bug
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    1 Posts
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 19.06.2025, 16:24:22 Updated at: 19.06.2025, 16:24:22 Error Incoming stories may display as an incoming message after an instance is authorized Level API Workaround Contact GREEN-API technical support Open on GitHub
  • G

    Required to issue apiToken only at the time of creation

    enhancement
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    0 Votes
    1 Posts
    0 Views
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    Author: EscHelpNew Status: 🟢 Open ️ Tags: enhancement Created at: 17.06.2025, 19:33:58 Updated at: 17.06.2025, 19:34:26 Required Required to issue apiTokenInstance only at instance creation. Do not issue instance token in any API method. Required to issue partnerToken only at partner registration. Do not issue partner token in any API method. Level API, PA Open on GitHub
  • G

    Required to fix long response when calling the `reboot` method

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    Author: adunyt Status: 🟢 Open ️ Tags: No tags Created at: 06.06.2025, 11:39:19 Updated at: 06.06.2025, 11:39:54 Required Need to fix long response when calling method reboot after calling method logout Level API Workaround Call the reboot method again at least 3-5 minutes interval. Contact GREEN-API technical support team Open on GitHub
  • G

    Incoming template message is not displayed correctly

    bug
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    1 Posts
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug Created at: 26.05.2025, 10:57:41 Updated at: 28.05.2025, 11:52:59 Error: Incoming template messages from a number connected to WABA are displayed incorrectly in the integration Required: It is required to send a correct webhook on an incoming template message of type "templateMessage" and correctly display the message when received by log methods Level: API Open on GitHub
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    Incorrect chatName and senderName in incoming notification

    bug
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    1 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 27.05.2025, 01:50:45 Updated at: 27.05.2025, 03:01:03 Error In the notification of the incomingMessageReceived type, the chatName and senderName fields duplicate the value of the senderContactName field. Required It is necessary to fix getting incorrect value in chatName and senderName fields. Level API Workaround Rescan QR code Contact technical support GREEN API Open on GitHub
  • G

    It is required to exclude undelivered messages from the limits on the developer's tariff

    documentation enhancement
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    1 Posts
    0 Views
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    Author: EscHelpNew Status: 🟢 Open ️ Tags: documentation, enhancement Created at: 04.05.2023, 16:58:43 Updated at: 26.05.2025, 13:00:03 -- Required It is required to exclude undelivered messages from the limits on the developer's tariff. When sending messages to incorrect numbers like: 71234567890, 71234567890@g.us, 71234567890@g.us If the message was sent with the noAccaunt status, do not take into account the recipient's number in the tariff statistics. Level API Open on GitHub
  • G

    Required to refine the incoming webhook of type "templateMessage"

    enhancement
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    0 Votes
    1 Posts
    0 Views
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    Author: Jibek100 Status: 🟢 Open ️ Tags: enhancement Created at: 22.12.2023, 18:35:13 Updated at: 26.05.2025, 10:42:13 Required Improve the webhook of the incoming message of the "templateMessage" type so that it contains information about attached files Level API Open on GitHub
  • G

    Required to generate a preview of the quoted image in the Console chat

    enhancement
    1
    0 Votes
    1 Posts
    0 Views
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    Author: AknurKh Status: 🟢 Open ️ Tags: enhancement Created at: 16.05.2025, 10:06:10 Updated at: 16.05.2025, 10:06:26 Required Required to generate a preview of the quoted image in the Console chat Level Console Workaround Workaround - 1 Find the stanzaId field in the quoted message By the value of the stanzaId field, find the original message whose idMessage is equal to the stanzaId of the quoted message Workaround - 2 Generate a preview of the quoted message via the jpegThumbnail field Open on GitHub
  • G

    Requires a mechanism to suspend the instance

    enhancement
    1
    0 Votes
    1 Posts
    2 Views
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    Author: Smol2022 Status: 🟢 Open ️ Tags: enhancement Created at: 16.11.2022, 14:45:08 Updated at: 12.05.2025, 17:57:30 Task Instance suspension mechanism required Level API Workaround Use the instance update button to pause its operation in your personal account. To resume it, use a new apiTokenInstance. Open on GitHub