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    Author: sandal-support-green-api Status: 🟢 Open ️ Tags: bug Created at: 27.05.2026, 18:21:16 Updated at: 28.05.2026, 10:23:07 Error The readChat method does not mark messages in the group as read. Required Required to fix the readChat method Level API Workaround If you encounter a problem, contact the GREEN-API technical support. Open on GitHub
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    Author: AidaGreenApi Status: 🟢 Open ️ Tags: enhancement, WABA Created at: 25.05.2026, 10:25:52 Updated at: 25.05.2026, 10:43:08 Error Incoming messages do not contain information about the advertising link or campaign from which the client started the conversation. Required It is required to implement the transfer of information about the advertising link or source of the client's request in incoming messages. Level API Open on GitHub
  • Methods for working with labels are required

    Issues enhancement help wanted
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    Author: Smol2022 Status: 🟢 Open ️ Tags: enhancement, help wanted Created at: 14.06.2024, 21:37:11 Updated at: 22.05.2026, 18:16:41 Required Methods for working with labels are required Level API Open on GitHub
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    Author: PetrGreenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 19.05.2026, 10:38:34 Updated at: 22.05.2026, 16:08:55 Required: Requerd to implement a notification about the ongoing data clearing for the getWASettings method Level: API Open on GitHub
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 21.05.2026, 15:51:52 Updated at: 21.05.2026, 15:52:00 Error Incoming and non-API media messages are not correctly written to the GetChatHistory method Required Required to fix the media message writing to the GetChatHistory method Level API Workaround Check the message using the LastIncomingMessages and LastOutgoingMessages methods Open on GitHub
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    Author: adunyt Status: 🟢 Open ️ Tags: bug, WABA Created at: 20.10.2025, 11:08:18 Updated at: 19.05.2026, 19:37:42 Error When a message receives the status "failed", the status "sent" remains in the WABA instance journals Level API Workaround Process "failed" message statuses via incoming instance notifications Open on GitHub
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    Author: kolcfa Status: 🟢 Open ️ Tags: enhancement Created at: 18.05.2026, 16:22:27 Updated at: 19.05.2026, 09:25:25 Error Long messages may be truncated when sent from personal account chats. Required Required to fix sending large messages in personal account chats. Level Personal account Workaround To send large messages correctly, use the sendMessage method. Open on GitHub
  • Error: No messages were received

    Issues bug
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 16.05.2026, 01:21:31 Updated at: 16.05.2026, 01:21:31 Error The incoming message was not recorded in the journal on the instance, no webhook notification was sent for a message. Level API Workaround Reauthorize the instance to receive the lost messages. Write to support GREEN-API Open on GitHub
  • It’s required to fix message sending from GHL

    Issues bug
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 15.05.2026, 22:10:50 Updated at: 15.05.2026, 22:10:50 Error Messages are not sent using workflow actions in GoHighLevel Required It’s required to fix message sending to GoHighLevel using workflow actions Level GoHighLevel Workaround Don't use workflow actions Open on GitHub
  • Incorrect caller number detection in call notifications

    Issues bug
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    Author: kolcfa Status: 🟢 Open ️ Tags: bug Created at: 13.05.2026, 13:22:05 Updated at: 14.05.2026, 17:00:12 Error The caller number in call notifications may be identified incorrectly. In some scenarios, the recipient number is displayed instead of the caller number. Required Required to fix the caller number in call notifications. Level API Workaround If this issue occurs, please contact technical support. Open on GitHub
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 11.05.2026, 17:26:17 Updated at: 14.05.2026, 17:00:00 Required Required to fix the loss of editedMessages sent from the mobile app Error Message edits from the mobile app are not being sent to the API Level API Open on GitHub
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: enhancement Created at: 09.05.2026, 20:44:58 Updated at: 14.05.2026, 16:59:47 Required: Required to display reactions in the "Chats" section of the console Level: API Open on GitHub
  • Messages are not sent to the group with the error NotInGroup

    Issues bug
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 13.05.2025, 10:12:40 Updated at: 14.05.2026, 12:35:07 Error Messages are not sent to a group in which a member is a member, with a description of the NotInGroup error when WhatsApp is unavailable or because limitations from WhatsApp servers (rate-overlimit) Required Required to send a message after WhatsApp servers are available Level API Workaround Call the getGroupData method to check if you are in a group Resend the message to the group later Open on GitHub
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 13.05.2026, 15:50:08 Updated at: 13.05.2026, 15:50:13 Error The CreateGroup method responds with code 500, but creates the group even though it receives a restriction from WhatsApp. Required Required to fix the behavior of creating groups using the CreateGroup method even though it receives a restriction from WhatsApp. Level API Workaround After calling the CreateGroup method, check for the presence of a chat using the GetContacts method or on the phone/web version of WhatsApp. Open on GitHub
  • New instances are created in the expired status

    Issues bug
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    Author: PetrGreenAPI Status: 🟢 Open ️ Tags: bug Created at: 22.04.2026, 10:04:08 Updated at: 09.05.2026, 09:29:53 Error Newly created instances are created expired and do not change their status within an hour. Required Requerd to fix the “expired” status error among new instances. Level API Workaround Write to support GREEN-API Open on GitHub
  • Error: Messages cannot be sent to numbers in Cote d'Ivoire

    Issues bug
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 08.05.2026, 22:11:20 Updated at: 08.05.2026, 22:13:30 Error When sending a message to Cote d'Ivoire numbers without specifying the operator code (as specified in the documentation), the request ends with the code 400 Validation Error. Required Fix sending messages to Cote d'Ivoire numbers Level API Workaround Find the number in the GetContacts method response, find the "lid" field, and send a message to the lead using the @lid prefix instead of @c.us Check a Cote d'Ivoire number without specifying the carrier code using the checkWhatsapp method, find the "lid" field in the method response, and send a message to the lead using the @lid prefix instead of @c.us Open on GitHub
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 29.04.2026, 17:36:22 Updated at: 08.05.2026, 17:28:37 Required Fix the display of quoted messages sent via the API on the iPhone Error Quoted messages sent via the API are not displayed on the iPhone Level API Open on GitHub
  • There is no file link in the incoming message

    Issues bug
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug Created at: 30.04.2026, 14:25:06 Updated at: 08.05.2026, 17:27:09 Error: An incoming message was received, but the file link is missing from the message body. The error is observed in the "disappearing messages" chat Level: API Workaround: Reauthorize the instance, get a link to the file using the DownloadFile method Open on GitHub
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    Author: perfeus Status: 🟢 Open ️ Tags: enhancement Created at: 01.05.2026, 05:13:21 Updated at: 08.05.2026, 17:21:48 Required Required to correct the value of the chatId field for incoming group calls. Level API Open on GitHub
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug Created at: 04.05.2026, 13:33:02 Updated at: 08.05.2026, 15:12:04 Error: When calling the sendFileByUpload method with a description longer than 1024 characters, the response returns the status code 500 Internal server error Required: The sendFileByUpload method response must return the correct status code and error description when sending a file with a description longer than 1024 characters. WhatsApp Web supports sending with descriptions up to 1024 characters Level: API Workaround: Send a file using the sendFileByUpload method with a description no longer than 1024 characters Open on GitHub