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Error sending message

MAX API Issues

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GreenApi_Admin
last edited by
Author: ArtyomKovl
Status: 🟢 Open
️ Tags: bug
Created at: 18.02.2026, 20:56:10
Updated at: 28.05.2026, 22:48:26

Error:
In some cases, a message sending error may occur. The queued message will not be sent, a webhook with the status “failed” will be received, and the webhook description will contain the error “MessageError: Not authenticated.”

Level:
API

Workaround:
1. Reboot the instance using the reboot method
2. Resend the message
Open on GitHub
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