• Error sending messages from mini and full chats

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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 23.06.2026, 06:08:57 Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub
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    Author: PetrGreenAPI Status: 🟢 Open ️ Tags: No tags Created at: 17.06.2026, 10:58:01 Updated at: 17.06.2026, 10:58:01 Required Required to implement webhook with the receipt of a text message along with geolocation. Level API Open on GitHub
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 17.06.2026, 05:14:03 Updated at: 17.06.2026, 05:14:03 Error When a media message in the MAX application is edited by replacing its attachment, the webhook notification for the edited message does not contain messageData Level API Open on GitHub
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 04.06.2026, 14:11:00 Updated at: 10.06.2026, 10:28:48 Required Required to fix the issue where the instance freezes in the starting state when the account is banned Level API Workaround Log out the instance using logout method Open on GitHub
  • Required to to implement getting the chat type

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    Author: prostraction Status: 🟢 Open ️ Tags: enhancement Created at: 10.06.2026, 10:08:23 Updated at: 10.06.2026, 10:08:23 Required Required to implement the receipt of the chat type, distinguishing between: user, group, channel and bot. Level API Open on GitHub
  • Required to receive notifications of incoming calls

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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement Created at: 07.06.2026, 15:33:15 Updated at: 10.06.2026, 10:06:25 Required Required to receive notifications of incoming calls Level API Open on GitHub
  • Difference in forwarded message display from Favorites

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    Author: kolcfa Status: 🟢 Open ️ Tags: enhancement Created at: 03.06.2026, 10:29:26 Updated at: 10.06.2026, 10:05:57 Error When forwarding messages from Favorites via API, the "Forwarded" label is displayed. In the MAX web version, this label is not displayed. Required Required to make the display behavior of messages forwarded from Favorites via API consistent with the MAX web version. Level API Workaround To send a message via Web-version. Open on GitHub
  • Error sending message

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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug Created at: 18.02.2026, 20:56:10 Updated at: 28.05.2026, 22:48:26 Error: In some cases, a message sending error may occur. The queued message will not be sent, a webhook with the status “failed” will be received, and the webhook description will contain the error “MessageError: Not authenticated.” Level: API Workaround: Reboot the instance using the reboot method Resend the message Open on GitHub
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    Author: AknurKh Status: 🟢 Open ️ Tags: enhancement Created at: 06.10.2025, 16:04:50 Updated at: 28.05.2026, 16:47:50 Required Required to implement sending and receiving messages with buttons Level API Open on GitHub
  • Implement a method to set the first and last name for an account

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    Author: Eladr-tech-support Status: 🟢 Open ️ Tags: enhancement Created at: 27.05.2026, 17:40:44 Updated at: 28.05.2026, 10:34:22 Required Add a method for setting the first and last name on an account Level API Open on GitHub
  • Error: URLs are formatted when sending messages

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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 27.05.2026, 20:46:52 Updated at: 27.05.2026, 20:46:52 Error If a URL contains formatting symbols (_, *, ~, etc.), formatting is applied to the URL when sending a message. Required URLs should not be processed by formatting and must be sent in their original form. Level API Workaround Use double formatting symbols inside URLs or avoid using formatting symbols in links. Open on GitHub
  • Message to a group is not sent when connection to MAX is lost

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    Author: kolcfa Status: 🟢 Open ️ Tags: No tags Created at: 22.05.2026, 17:36:41 Updated at: 22.05.2026, 17:47:28 Error When sending a message to a group, the connection to MAX may be lost as the result message won't be sent. Required Required to fix the error when sending messages to a group during a connection interruption. Level API Workaround If this issue occurs, please try sending the message again after some time. Open on GitHub
  • A method is needed to set a login password

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    Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 21.05.2026, 16:35:52 Updated at: 22.05.2026, 16:09:35 Required Add a method to set a cloud password for authentication. Level API Open on GitHub
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    Author: Eladr-tech-support Status: 🟢 Open ️ Tags: bug Created at: 21.05.2026, 16:27:03 Updated at: 22.05.2026, 16:09:31 Error: The DownloadFile method returns an invalid link to a post from an image album Required: Required to fix the DownloadFile method when retrieving a link to a post from an image album Level: API Open on GitHub
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    Author: Glebial Status: 🟢 Open ️ Tags: bug Created at: 20.05.2026, 14:33:47 Updated at: 22.05.2026, 16:09:23 Bug When sending a message from the phone, the message delivery webhook was not sent. Required It is required to fix the generation of webhooks for outgoing message statuses. Level API Workaround Check message delivery statuses through the logs. Open on GitHub
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 18.05.2026, 14:38:50 Updated at: 18.05.2026, 14:40:19 Error The lastSeen field in the getContactInfo method returns an incorrect value. Required Required to fix the lastSeen field in the getContactInfo method Level API Open on GitHub
  • It is required 1C processing for MAX

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    Author: Smol2022 Status: 🟢 Open ️ Tags: enhancement Created at: 15.09.2025, 14:35:48 Updated at: 12.05.2026, 16:54:52 Required It is required to write processing for 1C with the MAX messenger Level SDK Workaround Finalize on your side 1C processing for Whatsapp Open on GitHub
  • Error receiving an incoming file, the file was not received

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    Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: bug Created at: 08.05.2026, 18:34:55 Updated at: 11.05.2026, 00:56:05 Error: The incoming file was not included in the journal, and the webhook was not sent according to the message. Level: API Workaround: Reauthorize the instance to retrieve lost messages. Write to support GREEN-API Open on GitHub
  • Requerd to fix an error when sending a message in MAX

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    Author: PetrGreenAPI Status: 🟢 Open ️ Tags: bug Created at: 29.04.2026, 15:31:04 Updated at: 05.05.2026, 11:28:00 Error: Some messages are not sent because there is no connection to the MAX servers. Required: Requerd to fix an error when sending a message in MAX Level: API Workround: Try sending message a bit later. Open on GitHub
  • No notification is generated if the message fails to send

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    Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: bug Created at: 05.05.2026, 11:19:46 Updated at: 05.05.2026, 11:27:39 Error A notification with the status “failed” was not generated when the message failed to send. Level API Workaround Contact GREEN-API technical support Open on GitHub