<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[MAX API Issues]]></title><description><![CDATA[MAX API Issues]]></description><link>https://green-api.com/en/forum/category/6</link><generator>RSS for Node</generator><lastBuildDate>Mon, 13 Jul 2026 10:53:57 GMT</lastBuildDate><atom:link href="https://green-api.com/en/forum/category/6.rss" rel="self" type="application/rss+xml"/><pubDate>Wed, 24 Jun 2026 12:34:41 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Error sending messages from mini and full chats]]></title><description><![CDATA[ Author: astashenkoj
 Status: 🟢 Open
️ Tags: bug
 Created at: 23.06.2026, 06:08:57
 Updated at: 23.06.2026, 06:08:57

Error:
When sending a message from mini and full chats using chatId, a validation error appears
Required
Send messages by chatId from a mini-chat
Level:
Personal account
Workaround:

Send messages by phone number
Send messages by chatId using message sending methods


Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/515/error-sending-messages-from-mini-and-full-chats</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/515/error-sending-messages-from-mini-and-full-chats</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:41 GMT</pubDate></item><item><title><![CDATA[Required to implement the receipt of a text message along with geolocation]]></title><description><![CDATA[ Author: PetrGreenAPI
 Status: 🟢 Open
️ Tags: No tags
 Created at: 17.06.2026, 10:58:01
 Updated at: 17.06.2026, 10:58:01

Required
Required to implement webhook with the receipt of a text message along with geolocation.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/514/required-to-implement-the-receipt-of-a-text-message-along-with-geolocation</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/514/required-to-implement-the-receipt-of-a-text-message-along-with-geolocation</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:40 GMT</pubDate></item><item><title><![CDATA[Error in the format of a webhook notification when editing a media message]]></title><description><![CDATA[ Author: astashenkoj
 Status: 🟢 Open
️ Tags: bug
 Created at: 17.06.2026, 05:14:03
 Updated at: 17.06.2026, 05:14:03

Error
When a media message in the MAX application is edited by replacing its attachment, the webhook notification for the edited message does not contain messageData
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/513/error-in-the-format-of-a-webhook-notification-when-editing-a-media-message</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/513/error-in-the-format-of-a-webhook-notification-when-editing-a-media-message</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:40 GMT</pubDate></item><item><title><![CDATA[Required to fix the issue where the instance freezes in the starting state when the account is banned]]></title><description><![CDATA[ Author: nostalgiaCode
 Status: 🟢 Open
️ Tags: bug
 Created at: 04.06.2026, 14:11:00
 Updated at: 10.06.2026, 10:28:48

Required
Required to fix the issue where the instance freezes in the starting state when the account is banned
Level
API
Workaround
Log out the instance using logout method

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/512/required-to-fix-the-issue-where-the-instance-freezes-in-the-starting-state-when-the-account-is-banned</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/512/required-to-fix-the-issue-where-the-instance-freezes-in-the-starting-state-when-the-account-is-banned</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:39 GMT</pubDate></item><item><title><![CDATA[Required to to implement getting the chat type]]></title><description><![CDATA[ Author: prostraction
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 10.06.2026, 10:08:23
 Updated at: 10.06.2026, 10:08:23

Required
Required to implement the receipt of the chat type, distinguishing between: user, group, channel and bot.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/511/required-to-to-implement-getting-the-chat-type</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/511/required-to-to-implement-getting-the-chat-type</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:38 GMT</pubDate></item><item><title><![CDATA[Required to receive notifications of incoming calls]]></title><description><![CDATA[ Author: nostalgiaCode
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 07.06.2026, 15:33:15
 Updated at: 10.06.2026, 10:06:25

Required
Required to receive notifications of incoming calls
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/510/required-to-receive-notifications-of-incoming-calls</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/510/required-to-receive-notifications-of-incoming-calls</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:38 GMT</pubDate></item><item><title><![CDATA[Difference in forwarded message display from Favorites]]></title><description><![CDATA[ Author: kolcfa
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 03.06.2026, 10:29:26
 Updated at: 10.06.2026, 10:05:57


Error
When forwarding messages from Favorites via API, the "Forwarded" label is displayed. In the MAX web version, this label is not displayed.
Required
Required to make the display behavior of messages forwarded from Favorites via API consistent with the MAX web version.
Level
API
Workaround
To send a message via Web-version.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/509/difference-in-forwarded-message-display-from-favorites</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/509/difference-in-forwarded-message-display-from-favorites</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:37 GMT</pubDate></item><item><title><![CDATA[Error sending message]]></title><description><![CDATA[ Author: ArtyomKovl
 Status: 🟢 Open
️ Tags: bug
 Created at: 18.02.2026, 20:56:10
 Updated at: 28.05.2026, 22:48:26


Error:
In some cases, a message sending error may occur. The queued message will not be sent, a webhook with the status “failed” will be received, and the webhook description will contain the error “MessageError: Not authenticated.”
Level:
API
Workaround:

Reboot the instance using the reboot method
Resend the message


Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/508/error-sending-message</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/508/error-sending-message</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:37 GMT</pubDate></item><item><title><![CDATA[Required to implement sending and receiving messages with buttons]]></title><description><![CDATA[ Author: AknurKh
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 06.10.2025, 16:04:50
 Updated at: 28.05.2026, 16:47:50




Required
Required to implement sending and receiving messages with buttons
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/507/required-to-implement-sending-and-receiving-messages-with-buttons</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/507/required-to-implement-sending-and-receiving-messages-with-buttons</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:36 GMT</pubDate></item><item><title><![CDATA[Implement a method to set the first and last name for an account]]></title><description><![CDATA[ Author: Eladr-tech-support
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 27.05.2026, 17:40:44
 Updated at: 28.05.2026, 10:34:22

Required
Add a method for setting the first and last name on an account
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/506/implement-a-method-to-set-the-first-and-last-name-for-an-account</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/506/implement-a-method-to-set-the-first-and-last-name-for-an-account</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:35 GMT</pubDate></item><item><title><![CDATA[Error: URLs are formatted when sending messages]]></title><description><![CDATA[ Author: astashenkoj
 Status: 🟢 Open
️ Tags: bug
 Created at: 27.05.2026, 20:46:52
 Updated at: 27.05.2026, 20:46:52

Error
If a URL contains formatting symbols (_, *, ~, etc.), formatting is applied to the URL when sending a message.
Required
URLs should not be processed by formatting and must be sent in their original form.
Level
API
Workaround
Use double formatting symbols inside URLs or avoid using formatting symbols in links.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/505/error-urls-are-formatted-when-sending-messages</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/505/error-urls-are-formatted-when-sending-messages</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:35 GMT</pubDate></item><item><title><![CDATA[Message to a group is not sent when connection to MAX is lost]]></title><description><![CDATA[ Author: kolcfa
 Status: 🟢 Open
️ Tags: No tags
 Created at: 22.05.2026, 17:36:41
 Updated at: 22.05.2026, 17:47:28


Error
When sending a message to a group, the connection to MAX may be lost as the result message won't be sent.
Required
Required to fix the error when sending messages to a group during a connection interruption.
Level
API
Workaround
If this issue occurs, please try sending the message again after some time.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/504/message-to-a-group-is-not-sent-when-connection-to-max-is-lost</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/504/message-to-a-group-is-not-sent-when-connection-to-max-is-lost</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:34 GMT</pubDate></item><item><title><![CDATA[A method is needed to set a login password]]></title><description><![CDATA[ Author: Vldimir-greenAPI
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 21.05.2026, 16:35:52
 Updated at: 22.05.2026, 16:09:35

Required
Add a method to set a cloud password for authentication.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/503/a-method-is-needed-to-set-a-login-password</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/503/a-method-is-needed-to-set-a-login-password</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:34 GMT</pubDate></item><item><title><![CDATA[The DownloadFile method returns an invalid link to a post from an image album]]></title><description><![CDATA[ Author: Eladr-tech-support
 Status: 🟢 Open
️ Tags: bug
 Created at: 21.05.2026, 16:27:03
 Updated at: 22.05.2026, 16:09:31

Error:
The DownloadFile method returns an invalid link to a post from an image album
Required:
Required to fix the DownloadFile method when retrieving a link to a post from an image album
Level:
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/502/the-downloadfile-method-returns-an-invalid-link-to-a-post-from-an-image-album</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/502/the-downloadfile-method-returns-an-invalid-link-to-a-post-from-an-image-album</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:33 GMT</pubDate></item><item><title><![CDATA[Error generating the delivery webhook when sending a message from the phone]]></title><description><![CDATA[ Author: Glebial
 Status: 🟢 Open
️ Tags: bug
 Created at: 20.05.2026, 14:33:47
 Updated at: 22.05.2026, 16:09:23


Bug
When sending a message from the phone, the message delivery webhook was not sent.
Required
It is required to fix the generation of webhooks for outgoing message statuses.
Level
API
Workaround
Check message delivery statuses through the logs.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/501/error-generating-the-delivery-webhook-when-sending-a-message-from-the-phone</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/501/error-generating-the-delivery-webhook-when-sending-a-message-from-the-phone</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:32 GMT</pubDate></item><item><title><![CDATA[The lastSeen field in the getContactInfo method returns an incorrect value]]></title><description><![CDATA[ Author: AknurKh
 Status: 🟢 Open
️ Tags: bug
 Created at: 18.05.2026, 14:38:50
 Updated at: 18.05.2026, 14:40:19




Error
The lastSeen field in the getContactInfo method returns an incorrect value.
Required
Required to fix the lastSeen field in the getContactInfo method
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/500/the-lastseen-field-in-the-getcontactinfo-method-returns-an-incorrect-value</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/500/the-lastseen-field-in-the-getcontactinfo-method-returns-an-incorrect-value</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:32 GMT</pubDate></item><item><title><![CDATA[It is required 1C processing for MAX]]></title><description><![CDATA[ Author: Smol2022
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 15.09.2025, 14:35:48
 Updated at: 12.05.2026, 16:54:52


Required
It is required to write processing for 1C with the MAX messenger
Level
SDK
Workaround
Finalize  on your side 1C processing for Whatsapp

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/499/it-is-required-1c-processing-for-max</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/499/it-is-required-1c-processing-for-max</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:31 GMT</pubDate></item><item><title><![CDATA[Error receiving an incoming file, the file was not received]]></title><description><![CDATA[ Author: Vldimir-greenAPI
 Status: 🟢 Open
️ Tags: bug
 Created at: 08.05.2026, 18:34:55
 Updated at: 11.05.2026, 00:56:05

Error:
The incoming file was not included in the journal, and the webhook was not sent according to the message.
Level:
API
Workaround:

Reauthorize the instance to retrieve lost messages.
Write to support GREEN-API


Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/498/error-receiving-an-incoming-file-the-file-was-not-received</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/498/error-receiving-an-incoming-file-the-file-was-not-received</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:30 GMT</pubDate></item><item><title><![CDATA[Requerd to fix an error when sending a message in MAX]]></title><description><![CDATA[ Author: PetrGreenAPI
 Status: 🟢 Open
️ Tags: bug
 Created at: 29.04.2026, 15:31:04
 Updated at: 05.05.2026, 11:28:00

Error:
Some messages are not sent because there is no connection to the MAX servers.
Required:
Requerd to fix an error when sending a message in MAX
Level:
API
Workround:
Try sending message a bit later.

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/497/requerd-to-fix-an-error-when-sending-a-message-in-max</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/497/requerd-to-fix-an-error-when-sending-a-message-in-max</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:30 GMT</pubDate></item><item><title><![CDATA[No notification is generated if the message fails to send]]></title><description><![CDATA[ Author: Vldimir-greenAPI
 Status: 🟢 Open
️ Tags: bug
 Created at: 05.05.2026, 11:19:46
 Updated at: 05.05.2026, 11:27:39

Error
A notification with the status “failed” was not generated when the message failed to send.
Level
API
Workaround
Contact GREEN-API technical support

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/496/no-notification-is-generated-if-the-message-fails-to-send</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/496/no-notification-is-generated-if-the-message-fails-to-send</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:29 GMT</pubDate></item><item><title><![CDATA[Error receiving voice messages]]></title><description><![CDATA[ Author: astashenkoj
 Status: 🟢 Open
️ Tags: bug
 Created at: 28.04.2026, 21:05:13
 Updated at: 30.04.2026, 13:36:09

Error
An incoming voice message sent from an iPhone was not received by the instance. The message does not appear in the incoming journal, and no webhook was sent for the message.
Required
Fix lost incoming voicemails sent from iPhone.
Level
API
Workaround

Reauthorize the instance to receive the lost messages.


Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/495/error-receiving-voice-messages</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/495/error-receiving-voice-messages</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:29 GMT</pubDate></item><item><title><![CDATA[Error sending file using SendFileByUrl method]]></title><description><![CDATA[ Author: astashenkoj
 Status: 🟢 Open
️ Tags: bug
 Created at: 27.04.2026, 21:30:51
 Updated at: 27.04.2026, 22:15:23


Error:
When sending a file using the SendFileByUrl method via a link to a third-party resource, the message was not sent and a notification with the status "failed" was received, in fact, the message with the file was sent.
Required:
The SendFileByUrl method requires correcting file sending. Files should be sent correctly if they are accessible via the specified links.
Level:
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/494/error-sending-file-using-sendfilebyurl-method</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/494/error-sending-file-using-sendfilebyurl-method</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:28 GMT</pubDate></item><item><title><![CDATA[Required to ensure correct processing of files via external links]]></title><description><![CDATA[ Author: AidaGreenApi
 Status: 🟢 Open
️ Tags: bug
 Created at: 27.04.2026, 12:15:14
 Updated at: 27.04.2026, 21:53:56


Error
In some cases, when sending a file via an external link, the file cannot be processed, resulting in the message not being sent.
Required
Sending a file via an external link should succeed if the file is accessible and available for download via the link.
Level
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/493/required-to-ensure-correct-processing-of-files-via-external-links</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/493/required-to-ensure-correct-processing-of-files-via-external-links</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:27 GMT</pubDate></item><item><title><![CDATA[It is necessary to correctly receive updates in MAX channels]]></title><description><![CDATA[ Author: ArtyomKovl
 Status: 🟢 Open
️ Tags: bug
 Created at: 19.04.2026, 20:54:08
 Updated at: 27.04.2026, 21:53:47


Required:
MAX channels need to be updated correctly:

when receiving comments on channel posts;
when running giveaways in channels.

During channel updates, identical messages of the type "typeMessage": "editedMessage" were received. The message text is the same, but the message IDs are different.
Level:
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/492/it-is-necessary-to-correctly-receive-updates-in-max-channels</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/492/it-is-necessary-to-correctly-receive-updates-in-max-channels</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:27 GMT</pubDate></item><item><title><![CDATA[It is required to add channel support to the getGroupData method]]></title><description><![CDATA[ Author: ArtyomKovl
 Status: 🟢 Open
️ Tags: enhancement
 Created at: 11.04.2026, 17:13:49
 Updated at: 14.04.2026, 17:09:20


Required:
It is necessary to obtain information about the channel (name, number and list of participants, link to join, etc.) when calling the getGroupData method
Level:
API

Open on GitHub
]]></description><link>https://green-api.com/en/forum/topic/491/it-is-required-to-add-channel-support-to-the-getgroupdata-method</link><guid isPermaLink="true">https://green-api.com/en/forum/topic/491/it-is-required-to-add-channel-support-to-the-getgroupdata-method</guid><dc:creator><![CDATA[GreenApi_Admin]]></dc:creator><pubDate>Wed, 24 Jun 2026 12:34:26 GMT</pubDate></item></channel></rss>