1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    πŸ‘€ Author: astashenkoj πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 23.06.2026, 06:08:57 πŸ”„ Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    πŸ‘€ Author: perfeus πŸ“Š Status: 🟒 Open 🏷️ Tags: No tags πŸ“… Created at: 19.06.2026, 08:54:45 πŸ”„ Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    Add a read receipt for each group member's outgoing message.

    enhancement
    1
    0 Votes
    1 Posts
    23 Views
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    πŸ‘€ Author: AshowmenovGit πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 27.09.2025, 12:56:20 πŸ”„ Updated at: 30.09.2025, 10:59:48 Required: Add a read receipt for each group member's outgoing message. Level: API Open on GitHub
  • G

    Required to fix the response of the getTemplateById method

    bug
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    0 Votes
    1 Posts
    26 Views
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    πŸ‘€ Author: nostalgiaCode πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 25.09.2025, 19:05:13 πŸ”„ Updated at: 30.09.2025, 10:59:04 Error The getTemplateById method returns a template even if it does not belong to the given instance. Level API Open on GitHub
  • G

    No notification is generated for a poll forwarded from a channel, and the message is not recorded in the message journal

    bug
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    0 Votes
    1 Posts
    11 Views
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    πŸ‘€ Author: vld101 πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 23.09.2025, 07:40:55 πŸ”„ Updated at: 30.09.2025, 10:58:55 Error No sent message notification is generated for a poll message forwarded from a channel. However, delivery status notifications are received. The message also does not appear in the message journals. Required Generate a notification for the forwarded message. Record the message in the journal. Level API Open on GitHub
  • G

    It’s required to fix message sending from GoHighLevel

    bug
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    0 Votes
    1 Posts
    9 Views
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    πŸ‘€ Author: astashenkoj πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 24.09.2025, 05:53:52 πŸ”„ Updated at: 24.09.2025, 05:53:52 Error When sending messages using workflow actions in GoHighLevel, messages are sent to WhatsApp with extra characters at the end of the message Required It’s required to fix message sending to GoHighLevel using workflow actions Level GoHighLevel Workaround Don't use workflow actions Open on GitHub
  • G

    It is required to fix the issue with voice message playback on Android

    bug
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    0 Votes
    1 Posts
    12 Views
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    πŸ‘€ Author: astashenkoj πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 19.09.2025, 01:12:38 πŸ”„ Updated at: 19.09.2025, 01:12:38 Required It is required to fix the issue with voice message playback on Android. The files are sent, but an error occurs when playing them in WhatsApp application. Level API Open on GitHub
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    The requirement is to normalize message types to a unified format

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    11 Views
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    πŸ‘€ Author: Vldimir-greenAPI πŸ“Š Status: 🟒 Open 🏷️ Tags: No tags πŸ“… Created at: 17.09.2025, 13:26:44 πŸ”„ Updated at: 17.09.2025, 13:26:44 When receiving a text message from WhatsApp, the message type comes as textMessage or extendedTextMessage. Requirement: Normalize the message type to a unified format. Level API Workaround Handle both types textMessage and extendedTextMessage on your side. Open on GitHub
  • G

    Required to display instance state history

    enhancement
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    0 Votes
    1 Posts
    13 Views
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    πŸ‘€ Author: ArtyomKovl πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 28.06.2024, 19:37:39 πŸ”„ Updated at: 11.09.2025, 13:17:05 Required: Need to display instance state history Level: API Open on GitHub
  • G

    Required to fix the creation of templates with media from the personal account

    bug
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    0 Votes
    1 Posts
    6 Views
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    πŸ‘€ Author: adunyt πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 10.09.2025, 12:46:05 πŸ”„ Updated at: 10.09.2025, 12:46:05 Error When creating a template with media (template type IMAGE, DOCUMENT, VIDEO) in your personal account, an error occurs Level Personal account Workaround Contact GREEN-API technical support Create a template with media using the CreateTemplate method Open on GitHub
  • G

    Error: reactions are not loaded during authorization

    bug
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    0 Votes
    1 Posts
    10 Views
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    πŸ‘€ Author: nostalgiaCode πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 01.09.2025, 17:19:23 πŸ”„ Updated at: 02.09.2025, 17:45:13 Error Reactions are not loaded into the instance journals during authorization. Level API. Workaround Handle webhooks with "typeMessage": "reactionMessage". Open on GitHub
  • G

    MS Excel file hangs when sending mailing

    bug
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    0 Votes
    1 Posts
    28 Views
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    πŸ‘€ Author: Smol2022 πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 14.05.2025, 15:09:47 πŸ”„ Updated at: 30.08.2025, 23:23:49 Error MS Excel file and other Microsoft Office documents freeze when sending a large number of messages Required Need to send MS Excel file messages without freezing Level API Workaround Set the minimum delay in Excel to 1 sec On the instance set the parameter in the personal cabinet inside the instance Interval of sending messages from the queue not less than 10000 msec Start the mailing and do not touch the Excel file until all numbers have been sent (message ids must be received everywhere). It is recommended to split the sending into several parts, do not send all messages at once Open on GitHub
  • G

    Search function in chats not working properly

    1
    0 Votes
    1 Posts
    12 Views
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    πŸ‘€ Author: FelixLabsDev πŸ“Š Status: 🟒 Open 🏷️ Tags: No tags πŸ“… Created at: 30.08.2025, 17:49:33 πŸ”„ Updated at: 30.08.2025, 19:06:34 The search bar in the chats window is not able to search effectively by phone number (sometimes). It seems like for some reasons sometimes the search is not working well. I entered the phone number of a chat that is the first on the list of chats, I can see it. Yet if I enter that chat's phone number in the search bar, the chat list instantly goes blank. It is broken for some reason. Using the API to get the chat history of that chat returns a valid chat with messages. This function can be used to fix the chat or add an ability to show view a chat after running the get chat history function Open on GitHub
  • G

    Error: messages are not being sent from the outgoing message queue

    bug
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    0 Votes
    1 Posts
    13 Views
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    πŸ‘€ Author: adunyt πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 29.08.2025, 11:42:11 πŸ”„ Updated at: 29.08.2025, 12:53:45 Error Messages stop being sent from the outgoing message queue Level API Workaround Contact GREEN-API technical support. Open on GitHub
  • G

    Required to send the account name in the `senderName` field when receiving the first message

    bug
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    0 Votes
    1 Posts
    12 Views
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    πŸ‘€ Author: adunyt πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 12.08.2025, 12:23:46 πŸ”„ Updated at: 28.08.2025, 12:26:07 Required You need to send the account name in the senderName field when you get the first message from that account in an incoming notification or in a response of journal methods. Level API Workaround Use the value of the chatName field. Open on GitHub
  • G

    Required to fix timestamp overwriting for received messages

    bug
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    0 Votes
    1 Posts
    16 Views
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    πŸ‘€ Author: adunyt πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 12.08.2025, 16:56:10 πŸ”„ Updated at: 28.08.2025, 12:25:45 Error The timestamp field of the received message in the instance journals may change to an incorrect time. Level API Workaround Check the message receipt time via previously received notifications or on the primary device Open on GitHub
  • G

    Required to develop SDK in the language Rust

    enhancement
    1
    0 Votes
    1 Posts
    20 Views
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    πŸ‘€ Author: perfeus πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 25.08.2025, 23:20:21 πŸ”„ Updated at: 28.08.2025, 11:47:12 Required Required to develop SDK in the language Rust Level SDK Workaround Use our methods when working with HTTP requests. You can learn more about this in our documentation at link. Use ready-made solutions from our SDK at link. Open on GitHub
  • G

    Required to send notification when account name changes

    enhancement
    1
    0 Votes
    1 Posts
    23 Views
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    πŸ‘€ Author: ArtyomKovl πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 26.08.2025, 14:44:34 πŸ”„ Updated at: 28.08.2025, 11:46:52 Required: Required to send notification when WhatsApp account name is changed Level: API Workaround: Track name changes manually using the getContacts method Open on GitHub
  • G

    Required to fix unsuccessful message delivery

    bug
    1
    0 Votes
    1 Posts
    15 Views
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    πŸ‘€ Author: astashenkoj πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 25.08.2025, 23:52:12 πŸ”„ Updated at: 25.08.2025, 23:52:12 Required Required to fix the problem, when an outgoing message remains in sent status (while next outgoing messages in the same chat can receive correct statuses) and the receiver is not receiving the message. Level API Workaround Reauthorize the instance (Logout and rescan the QR code) Open on GitHub
  • G

    Required method to send WhatsApp Business catalog items

    enhancement
    1
    0 Votes
    1 Posts
    12 Views
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    πŸ‘€ Author: kocherovv πŸ“Š Status: 🟒 Open 🏷️ Tags: enhancement πŸ“… Created at: 17.08.2023, 16:45:53 πŸ”„ Updated at: 19.08.2025, 18:21:02 Required Add functionality to send goods from the WhatsApp Business catalog. Level API Open on GitHub
  • G

    The edited incoming message is missing from the incoming message journal after reauthorization

    bug
    1
    0 Votes
    1 Posts
    14 Views
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    πŸ‘€ Author: Smol2022 πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 18.08.2025, 14:40:19 πŸ”„ Updated at: 18.08.2025, 14:42:21 Error: The edited incoming message is missing from the incoming message journal after instance reauthorization. Required: It is required to display the edited incoming message in the journal. Level: API Open on GitHub
  • G

    Error: incorrect error text for the SendFileByUpload method

    bug
    1
    0 Votes
    1 Posts
    29 Views
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    πŸ‘€ Author: adunyt πŸ“Š Status: 🟒 Open 🏷️ Tags: bug πŸ“… Created at: 08.08.2025, 10:36:09 πŸ”„ Updated at: 08.08.2025, 10:36:09 Error If specifying an incorrect message ID for quoting in the quotedMessageId field of the SendFileByUpload method, the method will return status 400 and the text β€œfailed to upload file.” Level API Workaround When quoting, specify the correct message ID in the quotedMessageId field. The message ID can be obtained using the API: via journal methods or incoming notifications. Open on GitHub