1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 23.06.2026, 06:08:57 Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: No tags Created at: 19.06.2026, 08:54:45 Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    Required to fix chat search by phone number in the “Chats” tab

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    Author: adunyt Status: 🟢 Open ️ Tags: No tags Created at: 28.10.2025, 18:01:06 Updated at: 28.10.2025, 18:01:06 Error In the "Chats" tab, chats cannot be found by phone number using the search function if they have not been loaded in advance by scrolling through the chat list. Level Personal account Workaround Scroll down to the end of the chat list, then search by phone number. Open on GitHub
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    Required to fix the enabling of disappearing messages when sending a message

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 27.10.2025, 17:33:05 Updated at: 27.10.2025, 17:33:05 Error When sending messages to certain chats where disappearing messages were previously disabled, the disappearing messages chat setting is re-enabled Level API Workaround Disable disappearing messages in the chat, reauthorize the instance Contact GREEN-API technical support Open on GitHub
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    Required to add the ability to get chat stats

    enhancement
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    Author: adunyt Status: 🟢 Open ️ Tags: enhancement Created at: 27.10.2025, 13:39:47 Updated at: 27.10.2025, 13:39:47 Required Add the ability to get a list of chats that had any interaction and their number Level API Workaround Use journal methods and incoming notifications to process outgoing/incoming messages on the instance to calculate statistics Open on GitHub
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    Required to create a method for mass mailings

    enhancement
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    Author: SergeyShark Status: 🟢 Open ️ Tags: enhancement Created at: 04.07.2024, 19:49:03 Updated at: 27.10.2025, 13:20:09 Required create a method for mass mailings Level API Workaround Create an array with numbers to which mailing will be carried out In the cycle, request the SendMessage method, where in each iteration of the cycle the next array element is substituted in the "chatId" field Open on GitHub
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    Required to generate previews of video messages and documents in console chats

    enhancement
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    Author: AknurKh Status: 🟢 Open ️ Tags: enhancement Created at: 25.08.2025, 15:34:31 Updated at: 24.10.2025, 09:24:21 Required Required to generate video message previews and documents in console chats Level Console Open on GitHub
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    M4A and MPGA files won't play on Android.

    bug
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 20.10.2025, 15:36:40 Updated at: 20.10.2025, 15:36:47 Error M4A and MPGA audio files do not play in groups when sent using the SendFileByUrl and SendFileByUpload methods on: WhatsApp Business (Android) 2.25.29.77 WhatsApp Desktop 2.25.29.77 Required Required to fix the M4A and MPGA playback error on Android Level API Workaround Send OGA audio files Open on GitHub
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    Required to add the expirationDate field in the response of the getSettings method

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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: No tags Created at: 18.10.2025, 20:23:17 Updated at: 18.10.2025, 20:23:23 Required Required to add the expirationDate field in the response of the getSettings method Level API Open on GitHub
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    Required a method to obtain information about the number of methods called on an instance

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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: No tags Created at: 17.10.2025, 16:43:25 Updated at: 17.10.2025, 16:43:25 Required: Required a method to obtain information about the number of methods called on an instance Level: API Workaround: Record method calls on the integration side and display the number of methods called. Open on GitHub
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    WhatsApp number not connecting to instance if registered in WABA

    bug
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    Author: AshLeigh-Fraxinus Status: 🟢 Open ️ Tags: bug Created at: 25.02.2025, 18:13:03 Updated at: 14.10.2025, 22:10:41 Error: WhatsApp number cannot connect to Instance if registered in WABA. Required: Required to implement connection to instance when active connection to official WABA, where connection of linked devices is allowed. Level: API Workaround: Use number that is not registered in WABA. Open on GitHub
  • G

    Required to send media files along with buttons

    enhancement
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: enhancement Created at: 13.10.2025, 20:45:47 Updated at: 14.10.2025, 10:27:50 Required: Required to send media files along with buttons. For example, you need to send an image + text + buttons at the same time. Level: API Workaround: Send media files (images) using the sendFileByUrl or SendFileByUpload methods. Then send buttons using the SendInteractiveButtons and SendInteractiveButtonsReply methods. Open on GitHub
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    Required to implement a reply to a message in chats

    enhancement
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    Author: astashenkoj Status: 🟢 Open ️ Tags: enhancement Created at: 11.10.2025, 02:10:57 Updated at: 11.10.2025, 02:10:57 Required Required to implement a reply to a message in the Console chat Level Console Open on GitHub
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    The template cannot be deleted from console

    bug
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 09.10.2025, 13:12:31 Updated at: 09.10.2025, 13:12:38 Error Template cannot be deleted in the console Required Required to fix deleting a template in the console Level Console Workaround Delete the template outside the console Open on GitHub
  • G

    Error: incorrect senderId and senderName when receiving an incoming message

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 08.10.2025, 16:19:54 Updated at: 08.10.2025, 16:20:47 Error When receiving an incoming message, the senderId and senderName fields contain incorrect values (recipient number). Level API Workaround Contact GREEN-API technical support Open on GitHub
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    Required to fix the "You left the group" restriction in chats

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 02.10.2025, 09:34:07 Updated at: 02.10.2025, 11:05:51 Error On WABA instances, the notification “You left the group” is displayed in private chats and the ability to write messages is restricted. Level Personal account Workaround Use API methods Open on GitHub
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    It is required to have the ability to hide chats in the console

    enhancement
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: enhancement Created at: 30.09.2025, 17:02:58 Updated at: 02.10.2025, 11:05:39 Requirement: It is required to have the ability to hide chats in the console Level: Console Open on GitHub
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    Требуется создать метод для работы со списками объединённых чатов в WA

    enhancement
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    Author: AshowmenovGit Status: 🟢 Open ️ Tags: enhancement Created at: 31.08.2025, 17:45:25 Updated at: 30.09.2025, 11:03:26 Required: Required to create a method for working with merged chat lists in WhatsApp. Level: API Open on GitHub
  • G

    Required to implement the sending of webhooks only by messages in groups or in personal chats

    enhancement
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: enhancement Created at: 05.09.2025, 09:25:27 Updated at: 30.09.2025, 11:02:13 Required Required to implement the sending of webhooks only by messages in groups or in personal chats Level API Open on GitHub
  • G

    Error decrypting the incoming message, received text marker SWE999

    bug
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 05.09.2025, 13:10:30 Updated at: 30.09.2025, 11:01:51 Error Error decrypting the incoming message. Received text marker SWE999. Level API Open on GitHub
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    Inconsistency in webhook notification types for responses to messages of type interactiveButtonsReply

    bug
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 08.09.2025, 18:15:06 Updated at: 30.09.2025, 11:01:40 Error In response to messages with buttons of type interactiveButtonsReply, webhooks may arrive as either interactiveButtonsResponse or templateButtonsReplyMessage type, depending on the device (iOS, Android, WA Web). Required Webhook responses to messages with buttons of type interactiveButtonsReply should be consistent and come as a single type. Level API Workaround Handle both webhook types: interactiveButtonsResponse and templateButtonsReplyMessage. Open on GitHub
  • G

    The description of the message status needs to be adjusted

    bug
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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: bug Created at: 19.09.2025, 18:56:03 Updated at: 30.09.2025, 11:00:06 Requirement: The "failed" status description for sent template messages needs to be adjusted. The "failed" status may be received if: the number is not registered with WhatsApp; sending limits have been reached. Level: API Open on GitHub