1. GREEN-API Community Forum: WhatsApp API discussions
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  • 67 Topics
    67 Posts
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 23.06.2026, 06:08:57 Updated at: 23.06.2026, 06:08:57 Error: When sending a message from mini and full chats using chatId, a validation error appears Required Send messages by chatId from a mini-chat Level: Personal account Workaround: Send messages by phone number Send messages by chatId using message sending methods Open on GitHub

  • 27 Topics
    27 Posts
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    Author: perfeus Status: 🟢 Open ️ Tags: No tags Created at: 19.06.2026, 08:54:45 Updated at: 19.06.2026, 09:17:40 Required Required to implement sending multiple files in one request Level API Workaround Send multiple files in a loop using the SendFileByUrl and SendFileByUpload methods Open on GitHub
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  • G

    The downloadUrl field in the incoming message with a quote is empty

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    Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: No tags Created at: 29.11.2025, 14:01:05 Updated at: 01.12.2025, 09:43:09 Error In an incoming message that quotes a message with a media file, the link to the media is missing in the downloadUrl field Level API Workaround Get the media link using the downloadFile method by using the ID of the quoted message from the stanzaId field Open on GitHub
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    Required to create a method to delete a group avatar

    enhancement
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    Author: astashenkoj Status: 🟢 Open ️ Tags: enhancement Created at: 22.11.2025, 02:14:59 Updated at: 01.12.2025, 09:42:17 Required Required to create a method to delete a group avatar. Level API Workaround Delete a group avatar in WhatsAppф application. Open on GitHub
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    Required to implement the ability to mark chats as unread

    enhancement
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    Author: Vldimir-greenAPI Status: 🟢 Open ️ Tags: enhancement Created at: 20.11.2025, 13:22:18 Updated at: 28.11.2025, 10:59:35 Required Required to implement the ability to mark chats as unread Level API Open on GitHub
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    Incoming messages from the Woki service are not displayed

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    Author: Smol2022 Status: 🟢 Open ️ Tags: No tags Created at: 25.11.2025, 20:56:15 Updated at: 25.11.2025, 20:56:15 Error Incoming messages are not displayed and there are no notifications from the Woki service. Level API Open on GitHub
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    Required to fix unsuccessful story delivery

    bug
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 16.11.2025, 16:31:13 Updated at: 24.11.2025, 11:35:25 Required Required to fix an error in which the sent story does not reach some recipients. Level API Workaround Reauthorize all connected devices on the main device Contact GREEN-API technical support Open on GitHub
  • G

    Error: message displayed for incorrect phone number

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 20.11.2025, 10:27:51 Updated at: 20.11.2025, 10:27:51 Error The message is displayed in journal methods by unique account ID, not by phone number Level API Workaround Reauthorize the instance Contact GREEN-API technical support Open on GitHub
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    Required to display yellowCard status when receiving account restrictions

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    Author: ArtyomKovl Status: 🟢 Open ️ Tags: No tags Created at: 21.10.2025, 12:56:17 Updated at: 19.11.2025, 15:57:01 Required: Required to display yellowCard status when receiving account restrictions. Messages may not be sent if restrictions are received. Level: API Open on GitHub
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    Error: no groups in the response of the getContacts method

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 19.11.2025, 11:22:51 Updated at: 19.11.2025, 11:22:51 Error After instance authorization, there are no groups in the getContacts method response. Level API Workaround Contact GREEN-API technical support. Open on GitHub
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    The numbers of participants in the group in the tags are displayed as lids

    bug
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    Author: astashenkoj Status: 🟢 Open ️ Tags: bug Created at: 22.10.2025, 04:28:47 Updated at: 18.11.2025, 08:26:43 Error Participant numbers in a group in tags are displayed as lids Required Required to fix lids instead of numbers in tags in a group Level API Workaround Call the GetGroupData method to get the group data. In the participants array, find the participant object in which the value of the lid field matches the number in the tag. Determine the id of the participant to which this lid corresponds Open on GitHub
  • G

    Error: some messages and chats are missing after instance synchronization

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 14.11.2025, 12:59:14 Updated at: 14.11.2025, 12:59:14 Error Some messages and chats are missing after instance synchronization Level API Workaround Contact GREEN-API technical support Open on GitHub
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    Required to fix the creation of templates with buttons in the personal account.

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 13.11.2025, 17:59:51 Updated at: 13.11.2025, 17:59:51 Error There are no buttons in the template when creating a template with buttons for WABA instances through your personal account. Level Personal account Workaround Create a template using the CreateTemplate method. Open on GitHub
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    Required to fix the error of missing company name in WhatsApp Business

    bug
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    Author: nostalgiaCode Status: 🟢 Open ️ Tags: bug Created at: 12.11.2025, 18:59:44 Updated at: 13.11.2025, 11:29:52 Required Required to fix the error of missing company name in WhatsApp Business Level API Open on GitHub
  • G

    Outgoing messages in GHL are not visible

    bug
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    Author: AknurKh Status: 🟢 Open ️ Tags: bug Created at: 22.10.2025, 10:53:53 Updated at: 13.11.2025, 11:29:34 Error Outgoing messages sent from a phone and those sent from other interfaces are not visible in GHL. Required Required to process all types of notifications for outgoing messages Level GHL Open on GitHub
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    Required to fix the lack of description in the incoming notification with the status `failed`

    bug
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    Author: adunyt Status: 🟢 Open ️ Tags: bug Created at: 12.11.2025, 13:41:42 Updated at: 12.11.2025, 13:41:42 Error When the status is failed, no description is displayed in description field on WABA instances. Level API Workaround Contact GREEN-API technical support Open on GitHub
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    The message with the long audio file was not sent.

    bug
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    Author: prostraction Status: 🟢 Open ️ Tags: bug Created at: 12.11.2025, 12:21:21 Updated at: 12.11.2025, 12:21:21 Error When sending a message with a long audio file, in some cases the message is sent but is not visible on the sender's and recipient's devices. Required Fix sending messages with long audio files. Level API Workaround Process the audio file with a higher compression level and try sending the audio file again. Open on GitHub
  • G

    It is required to make a method for sending reactions

    enhancement
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    Author: EscHelpNew Status: 🟢 Open ️ Tags: enhancement Created at: 06.05.2023, 11:44:33 Updated at: 09.11.2025, 11:04:59 Required It is required to make a method for sending reactions Level API Open on GitHub
  • G

    Required to fix an empty SenderID in an incoming message

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    Author: NskWuukD Status: 🟢 Open ️ Tags: No tags Created at: 30.10.2025, 23:08:18 Updated at: 30.10.2025, 23:08:51 Error The "senderid" field remains empty in the received incoming message. Level API Workaround Contact GREEN-API technical support Open on GitHub
  • G

    Required to implement a method for receiving media, documents and links from chats

    enhancement
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    1 Posts
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    Author: AknurKh Status: 🟢 Open ️ Tags: enhancement Created at: 30.10.2025, 16:57:11 Updated at: 30.10.2025, 16:57:11 Required Required to implement a method for receiving media, documents and links from chats Level API Open on GitHub
  • G

    Error in the Personal Account console in the search field

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    Author: AshowmenovGit Status: 🟢 Open ️ Tags: No tags Created at: 29.10.2025, 12:54:25 Updated at: 30.10.2025, 10:54:39 Error If an instance is saved with a name containing the symbols «[» or «]», entering these symbols in the search field later causes a SyntaxError. Required The search field must correctly handle instance names containing special characters such as and without triggering syntax errors. Level Console Open on GitHub
  • G

    It is required to add a method of mentioning the interlocutor

    enhancement
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    Author: EscHelpNew Status: 🟢 Open ️ Tags: enhancement Created at: 02.06.2023, 10:13:39 Updated at: 29.10.2025, 13:22:34 Required It is required to add a method of mentioning the interlocutor Example: in a group chat, when writing @phone_number, a specific user is mentioned Level API Open on GitHub