⚠️ 10/29/2026 Issue is fixed on cluster 4ХХХ servers

Yesterday, from 10/28/2026 to 10/29/2026 (total duration: 9 hours 3 minutes), there were problems with the operation of one of our microservices.

The technical Issue affected some instances of the type:
– 4XXXXХХХХХ

On some instances between:

— From 15:25 to 21:36 GMT+03 on 10/28/2026 (duration 6 hours and 11 minutes), issues occurred with the showMessagesQueue, getMessagesCount, and getWebhooksCount methods. During this issue, these methods may have returned 5XX errors.
— From 20:53 to 21:36 GMT+03 on 10/28/2026 (duration 43 minutes), issues occurred with sending messages. During this issue, message-sending methods may have returned 5XX errors.
— From 02:17 to 03:36 GMT+03 on 10/29/2026 (duration 2 hours and 19 minutes), issues occurred with sending webhooks and the operation of the receiveNotification, deleteNotification, and getWebhooksCount methods. During this issue, these methods may have returned 5XX errors.

The service is now fully operational. All messages that had been added to the queue have been sent. All incoming messages have also been delivered.

The GREEN-API is currently running stably.
We apologize for any inconvenience caused!