🟢 11/10/2026 Technical issues on cluster servers

Today, on 11/10/2026, from 13:10 GMT+03 to 16:32 GMT+03 (duration 3 hours 22 minutes), we experienced issues with one of our microservices.

The technical issues affected instances of the following types:
– 1XXXXXXXXX,
– 5XXXXXXXXX,
– 7201XXXXXX

Sending and receiving messages were not performed. During the issue, a queue of outgoing messages could build up on the instance, and methods could return a 500 error (Internal Server Error).

At the moment, the service is fully restored. After the system was restored, all messages were successfully sent and received.

GREEN-API is currently running stably.
We apologize for any inconvenience caused!