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⚠️ 10.14.2026 Technical issues with MAX and WhatsApp instances
10.14.2026 Current status of the GREEN-API service
10.13.2026 MAX instance operations restored
10.13.2026 WhatsApp instance operations restored in the Russian Federation
10.13.2026 Massive outage of Yandex.Cloud servers
10.13.2026 WhatsApp instance creation option restored
10.08.26 Technical issues
10.08.2026  Important Changes to WABA Operations (webinar)
10.07.26 Service restored
10.06.2026 Maintenance on servers

10.08.26 Technical issues

Tonight, 10/08/2026, from 01:31 (GMT+03) we are facing network problems with the Yandex.Cloud provider. Yandex.Cloud operations are currently stabilizing.

During the issues, some requests resulted in 50X errors. Sending and receiving messages experienced significant delays, and message queues pending transmission or receipt may have built up on the instances.

The technical issues affected WhatsApp, MAX, and Telegram instances of the type:

– 1XXXXXXXXX,
– 3XXXXXXXXX,
– 4XXXXXXXXX,
– 5XXXXXXXXX

These instances may currently show a status of “Unauthorized” or “Starting.”

We are awaiting a resolution to the network issues from Yandex.Cloud. Here is the link to the Yandex.Cloud incident report.

We apologize for any inconvenience caused!

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