From 06/18/2026 08:06 GMT +03 to 12:16 GMT+03 (duration 4 hours 10 minutes), a technical failure occurred in one of our microservices.
During the issue, some instances return a 404 (Not Found) response to method calls. The instance status could not be displayed on the personal account dashboard. Message sending and receiving could be unavailable. During the outage, a queue of outgoing messages could accumulate on the instance.
The technical failure affected instances of the type:
7107ХХХХХХ
The service has been fully restored. All messages added to the queue have been sent, and all incoming messages have also been delivered.
The GREEN-API is currently running stably.
We apologize for any inconvenience caused!