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How to reduce the risk of Telegram blocking?#

An account is blocked by the Telegram messenger itself — third-party services cannot influence this process.

The reasons for restrictions can be:

  • signs of automation (sending messages without delays),
  • user complaints,
  • a low reply ratio (the ratio of outgoing to incoming messages),
  • an aggressive nature of the mailing.

To minimize the risks, you need to take several key parameters into account:

  1. Telegram Premium
  2. Recommended reply rate in a group chat
  3. Interaction limits
  4. Consent to receive messages
  5. Distribute the load between managers
  6. A recognizable name
  7. Sending by user identifier
  8. Limit birthday greeting mailings

1. Telegram Premium#

To reduce the risk of blocking, use a premium account. It not only reduces the risk of bans but also allows you to add a lot of additional information to your profile description.

2. Recommended reply rate in a group chat#

A message sending rate of no more than 20 messages per minute.

3. Interaction limits#

  • Create up to 50 new conversations a day with people outside your contacts
  • Do not invite people to groups too often
  • Create up to 5 public chats a day
  • Add up to 100 contacts a day

4. Consent to receive messages#

The recipient always retains the ability to block your number in case of intrusive messages. However, asking for consent to receive messages from you in the first message will clearly set your client's boundaries.

An alternative option is to add the phrase "Write stop to opt out of further messages" at the end of the mailing, which makes it much easier for the user to unsubscribe.

This reduces the likelihood of complaints through Telegram, contributes to a more accurate filtering of the audience, and also helps keep your number operational.

5. Distribute the load between managers#

To reach a large audience, distribute the mailing load between different accounts.
This will not only make A/B testing easier, but will also reduce the risk of blocking the communication channel with all your clients.

6. A recognizable name#

Use the name of your brand or service as the name. The nickname should be easy to read and should not contain unnecessary characters and digits. Try to use the same names for all messengers and social networks.

7. Sending by user identifier#

It is recommended to send messages by the chat identifier chatId.

  • If the chat identifier is known, use it in the message sending methods SendMessage and others.
  • If the chat identifier is unknown, first use the CheckAccount method, get the chatId value, and then use the chatId in the message sending methods SendMessage and others.

8. Limit birthday greeting mailings#

We have noticed a wave of logouts after a greeting mailing is sent to users whose birthday it is. Apparently Telegram considers such a mailing suspicious and probably increases the risk of your Telegram account being blocked.