How to make messaging between WhatsApp and Slack#
To exchange messages between WhatsApp and Slack needed to create two scenarios
Log in to your Make account and configure the GREEN-API application.
Automation scenario#
Let's make an example of sending and receiving messages from WhatsApp to a private Slack channel and vice versa.
Creating a Scenario to send message from Slack to WhatsApp#
- Create a Scenario
- Name a Scenario (Slack to GREEN-API)
Slack trigger setup#
- In the trigger, select Slack application
- Specify the event to which you want to respond (Watch Private Channel Messages)
- Login to your Slack account
- Select the channel with which the automation will be associated
- Specify the maximum number of results to be worked with during one execution cycle.
If there is a message in the selected channel, you can see which fields will be available when setting up automation.
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Configuring the GREEN-API action#
- In action select GREEN-API application
- Specify the action to be performed (Send Message)
- Choose your configured instance
- The chat to which the message will be sent, select from the contact list or type the chat number in the format
phoneNumber@c.us
orgroupID@g.us
Chat number formats
phoneNumber
— full phone number in international format. Do not use zeros, brackets, or hyphens when entering a phone number in international format..
groupID@g.us
- Group chat Id presents a string of XXXXXXXXXX-XXXXXXXXXX@g.us or XXXXXXXXXXXXXXXXX@g.us form.
- Form the message to be sent from the trigger fields
Composing a message
When composing a message, you can use bold, italic or strikethrough text. You can also break the line and use emoji. For example: *Bold text*
, _Italic text_
, ~Strikethrough text~
.
- Make an action test, you will receive a prepared template in your phone
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Creating a Scenario to send message from WhatsApp to Slack#
- Create a Scenario
- Name a Scenario (GREEN-API to Slack)
GREEN-API trigger setup#
- In the trigger, select GREEN-API application
- Specify the event to which you want to respond (Last Incoming Messages)
- Choose your configured instance
- From the list of contacts, select the chat from which the message will be receive
Make a test, if there is a message in the selected chat, you can see which fields will be available when setting up automation.
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Configuring the Slack action#
- In action select Slack application
- Specify the action to be performed (Create a Message)
- Login to your Slack account
- The channel or chat to which the message will be sent, select from the contact list or type the name manually
Rule when entering the name of a channel or chat
You must specify a public channel, private channel, or an IM channel. You can either pass the channel's name (#general) or encoded ID (C0123BE12L).
- Form the message to be sent from the trigger fields
Сomposing a message
When composing a message, you can use bold, italic or strikethrough text. You can also break the line and use emoji. For example: *Bold text*
, _Italic text_
, ~Strikethrough text~
.
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