07/29/2025 Issue is fixed on cluster 1101 and 55XX servers#

Today, 07/29/2025, from 01:30 to 06:10 GMT+03 (total duration 4 hours 40 minutes), there were problems in the operation of one of our microservices.

During the issue, some instances could be in the "Starting" state.
When the getSettings, getStateInstance methods, clients could receive statuses - 500 (Internal Server Error) and 504 (Gateway Time-out).
The setSettings method execution was significantly slower than normal.
Sending and receiving messages were performed with significant delays.
During the issue, a queue of messages for sending could form on the instance.

The technical issue affected some instances of the type:
- 55XXXХХХХХ
- 1101ХХХХХХ

At the moment, the service has been fully restored.
All messages and notifications were successfully sent and received.

The GREEN-API is currently running stably.
We apologize for any inconvenience caused!