05/16/2025 Issue is fixed#

Today, 05/16/2025, from 10:30 to 11:02 GMT+03 (duration 32 minutes), there were issues with the operation of Yandex.Cloud servers.

During the failure, some instances could be in the "Starting" state; when calling API methods, clients could receive statuses - 500 (Internal Server Error) and 504 (Gateway Time-out).
Sending and receiving messages were performed with significant delays. During the issue, a queue of messages for sending could form on the instance.

The technical Issue affected some instances of the type:
- 5700ХХХХХХ

At the moment, the service has been fully restored.
After the system was restored, all messages and notifications were successfully sent and received.

The GREEN-API is currently running stably.
We apologize for any inconvenience caused!