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02/28/2024 Issue with the sendPoll method on Android#

Starting from today we have detected issue in the work of the sendPoll method. The poll is not displayed only on the sender’s smartphone with Android and WhatsApp version higher than 2.24.1.78 if it was sent via API.

The poll is displayed correctly:

  • On the sender’s side, when viewed from the WhatsApp desktop or web app;
  • On the sender’s device with Android and WhatsApp version 2.24.1.78 and below;
  • At recipients in all WhatsApp apps (web, desktop and mobile apps of any operating system).

The issue with the sendPoll method is caused by a change on the WhatsApp side. We are already working on restoring the functionality.

We are sorry for the issue!