Skip to content

Why are incoming notifications slow (webhooks)?#

Our service waits for a response 200 from your server for 180 seconds, if no confirmation is received, it tries to send the same notification again in 1 minute. So the response 200 from your server should be given within 180 seconds from the moment you receive the incoming notification. You don't need to queue messages on your side, our server will wait for 180 seconds.

You are required to:

  • Accept notification from our service (Notifications are sent by POST request)
  • Reply to our service 200

If your server has a limited list of addresses from which notifications are accepted, add our IP addresses to the white list.