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What does the suspended status on a WhatsApp account meaning?#

The suspended status on the instance indicates that WhatsApp has applied temporary restrictions to your account.

This is the initial stage of a WhatsApp account suspension. For more information about blocks and how to avoid them, read our articles:

Most frequently asked questions about the suspended status:

How ​​to find out if an account has been suspended How ​​to mitigate the effects of restrictions

How to find out if an account has been suspended and has restrictions#

  • The GetStateInstance method returns a suspended status.
  • When calling the GetWaSettings method, the suspendedUntil field is present in the unix time format. The timestamp indicates the time until which the restrictions are in effect.
  • Messages to clients with whom you haven't communicated are delivered with an error.

  • You can't add contacts in WhatsApp.

  • You can't call people who haven't saved your number to their contacts.

How to mitigate the effects of restrictions#

  • Temporarily avoid messaging clients you haven't added to your contacts first.
  • To add new contacts, use your phone book. After syncing WhatsApp Messenger with your phone book, all new contacts will be added to your WhatsApp contacts.