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GREEN-API demo chatbot#

Go chatbot demo this is an example of a chatbot written using Go chatbot Whatsapp library, which is designed specifically for writing chatbots using the Green API service.

The chatbot clearly demonstrates the use of the API to send text messages, files, pictures, locations and contacts.

Scan the QR code or follow the link to start communicating with the chatbot

chatbot-QR

Link to the bot

To launch a chatbot on your own Whatsapp account, follow the instructions:

Content#

  1. Installation
  2. Launching a chatbot
  3. Setup
  4. Usage
  5. Code structure
  6. Message handling

1. Installation#

To run the chatbot, you need to install the Golang environment. Download the latest release suitable for your operating system from official website. Follow the default settings and complete the environment installation.

After completion, you need to check whether the environment was deployed correctly. To do this, open a command line (for example, cmd or bash) and enter the query:

     go version
To work correctly, the response to the entered request must be a version of Go no lower than:
     go version go 1.19

Download and unzip the zip archive of the project or clone it with the version control system command:

How to install Git version control?

Download and install the Git version control system appropriate for your operating system from official website.

git clone https://github.com/green-api/whatsapp-demo-chatbot-golang

Open the project in any IDE.

The environment for launching the chatbot is ready, now you need to configure and launch the chatbot on your Whatsapp account.

2. Launching a chatbot#

In order to set up a chatbot on your Whatsapp account, you need to go to your personal account and register. For new users, instructions are provided for setting up an account and obtaining the parameters necessary for the chatbot to work, namely:

     idInstance
     apiTokenInstance

Don't forget to enable all notifications in your instance settings so that the chatbot can start receiving messages immediately. After receiving these parameters, find the class main.go and enter idInstance and apiTokenInstance into the constant values. Data initialization is necessary to link the bot with your Whatsapp account:

     bot := chatbot.NewBot("{INSTANCE}", "{TOKEN}")

Далее можно запускать программу, для этого нажмите пуск в интерфейсе IDE или введите следующий запрос в командной строке:

    go run main.go
Данный запрос запустит работу чатбота. Процесс начинается с инициализации чатбота, которая включает в себя изменение настроек связанного инстанса.

В библиотеке whatsapp-chatbot-golang прописан механизм изменения настроек инстанса методом SetSettings, который запускается при включении чатбота.

Все настройки по получению уведомлений выключены по умолчанию, чатбот включит следующие настройки:

    _, err := bot.GreenAPI.Methods().Account().SetSettings(map[string]interface{}{
        "incomingWebhook":            "yes",
        "outgoingMessageWebhook":     "yes",
        "outgoingAPIMessageWebhook":  "yes",
        "pollMessageWebhook":         "yes",
        "markIncomingMessagesReaded": "yes",
    })
which are responsible for receiving notifications about incoming and outgoing messages.

The process of changing settings takes several minutes, during which time the instance will be unavailable. Messages sent to the chatbot during this time will not be processed.

After the settings are applied, notifications about previously received incoming messages will be deleted. This process is also written in the library whatsapp-chatbot-golang and starts automatically after changing the settings.

This is necessary so that the chatbot does not start processing messages from old chats.

After changing the settings and deleting incoming notifications, the chatbot will begin to respond to messages as standard. In total, this process takes no more than 5 minutes.

To stop the chatbot, use the keyboard shortcut Ctrl + C in the command line.

3. Setup#

By default, the chatbot uses links todownloading files from the network, however, users can add their own links to files, one for a file of any extension pdf / docx /... and one for a picture.

Links must lead to files from cloud storage or public access. In the file endpoints.go there is the following code to send the file:

case "2":
     message.AnswerWithUrlFile(
         "https://images.rawpixel.com/image_png_1100/cHJpdmF0ZS9sci9pbWFnZXMvd2Vic2l0ZS8yMDIzLTExL3Jhd3BpeGVsb2ZmaWNlMTlfcGhvdG9fb2ZfY29yZ2lzX2luX2NocmlzdG1hc19zd2Vhd GVyX2luX2FfcGFydF80YWM1ODk3Zi1mZDMwLTRhYTItYWM5NS05YjY3Yjg1MTFjZmUucG5n.png",
         "corgi.png",
         util.GetString([]string{"send_file_message", lang})+util.GetString([]string{"links", lang, "send_file_documentation"}))
Add a link to a file of any extension as the first parameter of the answerWithUrlFile method and specify the file name in the second parameter. The file name must contain an extension, for example "somefile.pdf". This line after modification will be in the following format:
case "2":
     message.AnswerWithUrlFile(
         "https://...somefile.pdf",
         "somefile.pdf",
         util.GetString([]string{"send_file_message", lang})+util.GetString([]string{"links", lang, "send_file_documentation"}))

All changes must be saved, after which you can launch the chatbot. To launch the chatbot, return to step 2

4. Usage#

If the previous steps have been completed, then the chatbot should be working on your Whatsapp account. It is important to remember that the user must be authorized in personal account.

Now you can send messages to the chatbot!

The chatbot will respond to any message sent to your account. Since the chatbot supports several languages, before greeting the interlocutor, the chatbot will ask you to select a language of communication:

1 - English
2 - Kazakh
3 - Russian
Answer with 1, 2 or 3 to select the language for further communication. After you send 1, the chatbot will send a welcome message in English:
Welcome to GREEN-API chatbot, user! GREEN-API provides the following types of data sending. Select a number from the list to check how the sending method works

1. Text message 📩
2. File 📋
3. Picture 🖼
4. Audio 🎵
5. Video 📽
6. ...

To return to the beginning write stop or 0
By selecting a number from the list and sending it, the chatbot will answer which API sent this type of message and share a link to information about the API.

For example, by sending 1, the user will receive in response:

This message was sent via the sendMessage method.

To find out how the method works, follow the link
https://green-api.com/docs/api/sending/SendMessage/
If you send something other than numbers 1-13, the chatbot will succinctly answer:
Sorry, I didn't quite understand you 😔, write a menu to see possible options
The user can also call up the menu by sending a message containing “menu”. And by sending “stop”, the user will end the conversation with the chatbot and receive the message:
Thank you for using the GREEN-API chatbot, user!

5. Code structure#

The main file of the chatbot is main.go, in it contains the main function and program execution begins from it. In this class, the bot object is initialized using the BotFactory class, the first scene is set, and the bot is launched.

func main() {
     bot := chatbot.NewBot(idInstance, apiTokenInstance) //Initializing the bot with INSTANCE and TOKEN parameters from constants

     go func() {                                         //Error handling
        for err := range bot.ErrorChannel {
            if err != nil {
                log.Println(err)
            }
        }
     }()     

     if _, err := bot.GreenAPI.Methods().Account().SetSettings(map[string]interface{}{ //Set instance settings
         "incomingWebhook": "yes",
         "outgoingMessageWebhook": "yes",
         "outgoingAPIMessageWebhook": "yes",
         "pollMessageWebhook": "yes",
         "markIncomingMessagesReaded": "yes",
     }); err != nil {
         bot.ErrorChannel <- err
     }

     bot.SetStartScene(scenes.StartScene{}) //Set the bot's starting scene

     bot.StartReceivingNotifications() //Start the bot
}

This bot uses scenes to organize its code. This means that the chatbot logic is divided into fragments (scenes), the scene corresponds to a certain state of the dialogue and is responsible for processing the response.

Each chat can only have one scene active at a time.

For example, the first scene start.go is responsible for the welcome message. Regardless of the text of the message, the bot asks what language is convenient for the user and includes the following scene, which is responsible for processing the response.

There are 4 scenes in total in the bot:

  • Scene start.go - replies to any incoming message, sends a list of available languages. Launches the MainMenu scene.
  • Scene mainMenu.go - processes user selection and sends the main menu text in the selected language. Launches the Endpoints scene
  • Scene endpoints.go - executes the method selected by the user and sends a description of the method in the selected language.
  • Scene createGroup.go - Scene creates a group if the user said he added the bot to his contacts. If not, returns to the "endpoints" scene.

The file util.go contains the method IsSessionExpired() which is used to set the start scene again if the bot has not been contacted for more than 2 minutes.

The file ymlReader.go contains the method getString() which returns strings from the strings.xml file by key. This file is used to store the texts of the bot's responses.

6. Message handling#

As the chatbot indicates in its responses, all messages are sent via the API. Documentation of the sending methods.

When it comes to receiving messages, they've been handled by HTTP API. Documentation of the methods of receving messages.

The chatbot uses the library whatsapp-chatbot-golang, where methods for sending and receiving messages are already integrated, so messages are read automatically, and sending regular text messages is simplified.

For example, a chatbot automatically sends a message to the contact from whom it received the message:

     message.AnswerWithText(util.GetString([]string{"select_language"}))
However, other send methods can be called directly from the whatsapp-api-client-golang library. Like, for example, when receiving an avatar:
     message.GreenAPI.Methods().Service().GetAvatar(chatId)