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Incoming messages#

This section describes the general format of incoming webhooks with the incomingMessageReceived type. Description of all incoming webhooks types is given in Incoming webhooks types section.

The system provides for receiving notifications about incoming messages of the below types:

incomingMessageReceived webhook parameters#

Parameter Type Description
typeWebhook string Incoming webhook type. For a webhook of this type, the paramaeter takes on the value incomingMessageReceived
instanceData object Instance data
timestamp integer Event timestamp in UNIX format
idMessage string Incoming message Id
senderData object Message or file sender data
messageData object Received message or file data

instanceData object parameters

Parameter Type Description
idInstance integer Instance Id
wid string Account Id in WhatsApp format
typeInstance string Instance messenger type

senderData object parameters

Parameter Type Description
chatId string Chat Id, where a message or file has been received
sender string Message or file sender Id
chatName string chat name
senderName string Sender name
senderContactName string Sender name according to the contact list of the current account

messageData object parameters#

messageData object has different parameters depending on incoming message type:

Webhook body example#

    "typeWebhook": "incomingMessageReceived",
    "instanceData": {
        "idInstance": 1234,
        "wid": "",
        "typeInstance": "whatsapp"
    "timestamp": 1588091580,
    "idMessage": "F7AEC1B7086ECDC7E6E45923F5EDB825",
    "senderData": {
        "chatId": "",
        "sender": "",
        "chatName": "John",
        "senderName": "John",
        "senderContactName": "John Doe"
       // Depending on typeMessage = textMessage || imageMessage || videoMessage || documentMessage || audioMessage || locationMessage || contactMessage || extendedTextMessage || quotedMessage || pollMessage || pollUpdateMessage