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WhatsApp Link Builder – Assistant at the Beginning of a Dialogue with a Client#

May 22, 2025

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In this article, we will tell you about a powerful tool that will help you simplify and automate communication with clients in WhatsApp – WhatsApp link builder from GREEN-API.

Contents#

  1. What is it?
  2. Why do you need it?
  3. Where to find?
  4. How to use?
  5. Customer work scenarios
  6. Conclusion

1. What is it?#

WhatsApp Link Builder is a tool that allows you to create special links, QR codes and UTM tags for WhatsApp.

2. Why do you need it?#

The main task of the constructor is the ability to encode a pre-written message into a link. When a client follows such a link, a chat with your number and a pre-filled message automatically opens for him, which he can immediately send.

3. Where to find?#

It's simple! On the main page of our website, find the section "WhatsApp Link Builder" or scroll down the page and find this item in the menu.

You will see a convenient and intuitive interface.

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4. How to use?#

1. Enter WhatsApp Number: Enter the phone number that will be used to communicate with customers.

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  1. Write a prompt message: Think of a message text that will automatically appear in the client's chat. This can be a greeting, a question, or an indication of the source from which the client came. For example “Hello! I want to learn more about your services.” or “I came from your website because of a special offer!”

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  1. Select a method for sending a link: The constructor offers several options:

  2. QR code. Download the QR code and place it on a business card, leaflet or advertising banner.

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  • Quick link. Copy the short link and use it in social networks, email newsletters or on the website.

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5. Customer work scenarios#

You can implement different scenarios for working with clients using a prompt message. For example:

  • Greeting and automatic start of a dialogue. “Hello! Thank you for contacting us! How can I help you?”

  • Collecting applications. “I am interested in consultation on the product [product name]. Please contact me.”

  • Determining the source of the transition. “I came from an Instagram ad and want to find out about discounts.”

  • Organizing contests and promotions. “I am participating in your contest! My participant number is [participant number].”

  • Quick contact with the support service. “Please help me with the problem [description of the problem].”

6. Conclusion#

WhatsApp Link Builder by GREEN-API is a simple and effective tool for optimizing communication with customers. Use it to simplify the start of a dialogue, automate processes and increase customer loyalty.

Follow our blog, because GREEN-API constantly talks about new and useful features in WhatsApp!