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WhatsApp Adds Unified Call Menu to iOS#

October 6, 2025

New calls features in WA

WhatsApp has released a major update for iOS (version 25.23.82), which fundamentally changes the approach to making calls within the messenger. The unified call menu replaces the traditional separate buttons for voice and video calls, offering a more organized and convenient interface for business and group communication. In this article, we will analyze how the new product works and what advantages it offers for business.

Contents#

What is the unified call menu#

The Unified Call Menu is a new interface that brings all your calling options together in one place. Instead of two separate buttons (for voice and video calls), there is now one button that, when pressed, opens a menu with options: - Voice call - Video call - Create call link - Schedule call

What has changed: - Single entry point. Instead of two separate buttons, there is now one that opens a menu of options - Call confirmation. The system requires confirmation of the call type before connecting - Additional options. The menu provides options to create a call link and schedule a call

Where is it available#

Currently, the unified call menu is available in two types of conversations:

  • Business Chats In conversations with business accounts, users see a new menu that simplifies communication. All call options are collected in one place, which speeds up the selection process and reduces the number of erroneous calls.

  • Group Chats In group conversations, the menu has been supplemented with the function of selecting participants. Users can mark specific group members for a call without involving everyone else.

Advantages#

Benefits of the innovation:

  • Reduced number of random calls
  • Acceleration of the process of choosing the type of call
  • Convenience of organizing targeted group discussions
  • Single interface for all call options

The update is gradually distributed among iOS users who have installed the latest version of the application through the App Store.

Conclusion#

The unified call menu in WhatsApp is not just a cosmetic change, but a major improvement in the user experience for business communications. The feature opens up new opportunities for customer service and group work, making communication more organized and efficient.

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